Purpose of the Role
To provide customers with cellular services and products in order to satisfy customer requirements and maximize the Business Units profitability
Key Outputs
- Maximise the profitability of the Business Unit by achieving individual contracts targets.
- Promote contract products to customers in order to maximise the value and profitability of the Business Unit
- Action the contracts applications process in line with required process
- Deal with customers in a customer centric manner
- Effective self-management and teamwork
Minimum Requirements
Matric1 – 2 years working experience in the retail industryContracts Services product knowledgeRisk managementMS Office ProficiencyWritten and verbal communication skillsInterpersonal skillsSkills & Knowledge
Management Information SystemsSAP Systems, Vodacom C3D, M2, MTN Ilula & OMS, Telkom CRM , AVS, PayJoy & VumatelCredit Services Sales AcumenIn-depth knowledge of IC Polices, Practices, Processes and ProceduresIC Business Operating ModelExpressed and implied ethical responsibilitiesTeam workCustomer Service orientatedAttention to detailTelephone etiquetteTarget drivenReady to embark on a rewarding career journey? Join Pepkor Lifestyle and make a difference!
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