Overview
Contract Manager -
Contract Manager at Fidelity Services Group (FSS East Rand) reporting to the National Contracts Manager. The Contract Manager is responsible for overseeing daily business operations and ensuring compliance to contractual requirements on a specific contract. Always maintains a professional working relationship with Executives, General Managers, Regional Managers, Staff and Clients.
Experience Requirements and Qualifications
- PSIRA Grade A Registration and Accreditation
- Matric certificate (Grade 12)
- No criminal record or any pending cases
- At least 10 years experience in the Security industry
- At least 6 years experience in an operations managerial position
- Exceptional staff management experience
- Computer literate and proficient on all Microsoft programs
- Valid drivers licence with own reliable transport
- Knowledge of business process function and acumen
- Has a good command of the English language both written and verbal.
- Excellent communication skills and the ability to work well with people at all levels are essential.
- Knowledge of ISO 45001 quality Management and requirements
- Strong Financial knowledge
- Must have knowledge of :
- Labour Relations Act
- National Bargaining Council for the Private Security Sector
- Basic Conditions of Employment Act (BCEA)
- S.O. Standards
- Occupational Health & Safety
- Fleet and logistics
Job Description
Job Description : (Not totally inclusive)
Self-motivated and result driven ensuring good customer service improving operational and administrative processes.Oversee all staff budgets operations and guarding of the respective business area.The formulating of overall strategy managing people and establishing policies and procedures.To be a thoughtful leader confident decision maker helping subordinates to develop and to be productive.Ensuring growth thrive and profit rising for the contract.Develop and maintain operational strategy which ensure exceptional operational service levels to client base utilizing and agreed operational staff structure.Set and manage goals for new business.Financial management of business.Ensure that feedback on projects is always provided to General Manager.Overseeing daily business operations and ensuring compliance to contractual requirements.Develops reviews updates and implements business strategic planning sales financial performance goals objectives and new development to improve business and profitability growthTraining lower level managers and staff.Ensuring subordinates are in line with company policies and procedures.Creating managing budgets optimize expenses improve revenue identify and manage risksOversee recruitment and training of employeesEvaluate and improve performance and productivityEvaluate and improve financial performanceReview and approves preparation of accounting analysis for budgetary planning and implementation production efficiency financial reporting budgetary planning and submittal for capital expendituresResearching and identifying growth opportunitiesGenerating reports and giving presentationsCoordinating site activitiesPrepare and present daily weekly and monthly reports for superiors and clientEnsure compliance with regulated legislation and actsEnsure client service compliance as per contractual requirementsMaintain high risk reporting for clients and ensure risks are fully identified and ensure appropriate procedures are in place to mitigate the riskDevelop and maintain training of subordinates through formal training and direct mentoringEnsure all major special projects / events are organisedEnsure staff are booked accordingly lines are opened within 24 hours and billing is raisedComplete fleet schedule incl technology installed and site deployed asset managementComplete firearms schedule incl responsible managers and allocated staff utilising firearms asset managementCompetencies Required
Excellent presentation & Communication skillsOutstanding organizationalNegotiation and conflict management skillsCustomer focus with continuous improvement skills.Leading and management competencies Providing LeadershipInvestigating / Risk Assessment SkillsStrong analytical and critical thinking abilityProblem solving aptitudePeople Management skillsStructuring TasksPersuading and influencingCreating Innovation and Adjusting to ChangeBusiness acumenDeadline DrivenDriving SuccessShowing ResilienceWe reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.
Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
Should you not be contacted regarding this position within 10 working days from the closing date please regard your application as unsuccessful.
Required Experience :
Manager
Key Skills
Facilities Management,ADMA,Heavy Bus Driving,AXA,Building Services,Courier Delivery
Employment Type : Full-Time
Experience : years
Vacancy : 1
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