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Operations Manager

Operations Manager

Excellerate JHIUmhlanga Rocks, KwaZulu-Natal, South Africa
3 days ago
Job description

Join to apply for the Operations Manager role at Excellerate JHI .

Who We Are

We are a leading real estate services company that combines global standards with specialised local knowledge to create customisable high‑performance solutions for our clients. We advise property owners and occupiers on every aspect of their property strategies and assist them in the development, buying, selling, leasing, valuing and management of their assets. Our dedication to quality and excellence sets us apart in the industry.

Why Choose Us

Be part of a forward‑thinking culture that values entrepreneurial spirit and celebrates your best work. Collaborate with talented property professionals, leverage unparalleled resources, and enjoy opportunities for both personal and professional growth. At JHI, your contributions are encouraged and celebrated, ensuring a rewarding journey as you advance in your career.

About the Role

We are seeking an Operations Manager to manage inspection of buildings, management and control of service‑and maintenance contractors, management and control of tenant installations and execution of building‑relevant activities as predetermined by Property Manager and Centre Manager.

What You Will Bring

Inherent Requirements (non‑negotiable)

  • Minimum Grade 12 qualification
  • Between 3 – 5 years of relevant experience in Facilities or Operations Management
  • Electrical, mechanical, or construction background, as well as technical skills
  • Experience in overseeing daily operations and coordinating team efforts.

Additional Demonstrable Requirements

  • Proficiency in MS Office (Excel, Word, PowerPoint) and business systems such as SAP
  • Awareness and implementation of quality standards
  • Basic contract management abilities
  • Proven experience in managing and maintaining SLAs with vendors and service providers
  • Working knowledge of lease conditions
  • Administration principles and reporting expertise
  • Understanding of cost budgeting and control
  • Working knowledge of statutory requirements, including the Occupational Health and Safety Act
  • Excellent communication skills (verbal and written)
  • Proficiency in basic numeracy skills
  • What You Will Be Doing

  • Budgeting & Expense Control :
  • Input on annual expense budget

  • Control monthly expense budget
  • Manage & create purchase orders on system
  • Maintain stock register
  • Manage & issue work orders
  • Building Management & Administration :
  • Manage and execute emergency and running maintenance

  • Handle cleaning, security and allocation of building sites
  • Housekeeping inspections and reinstate inspections
  • Vacancy inspections; CAD vs vacant space inspections
  • Building inventory and monitoring of house rules
  • Key control and parking access permits
  • Energy management and municipal accounts
  • Coordinate with internal and external parties on housekeeping
  • Attend to logged calls; register feet‑counts in shopping centres
  • Risk management and implementation of emergency plans
  • Monitoring statutory requirements and coordinating claims
  • Chair OHSA meetings
  • Tenant Installations, Revamps & Upgrades :
  • Act as on‑site project manager

  • Manage smaller tenant installations and projects spec‑based
  • Project management of revamps and upgrades with Centre / Property Manager
  • People Management :
  • Performance management

  • Training & development
  • Bring your expertise in facilities management, budgeting, and tenant relations to our dynamic team. If you are ready to take the next step in your career and make a significant impact, we encourage you to apply for the Operations Manager position.

    JHI is committed to striving for diversity and equitable representation in our workforce. Preference may thus be given to suitably qualified candidates as identified in our employment equity plan. Persons with disabilities are encouraged to apply.

    Location : Umhlanga, KwaZulu‑Natal, South Africa

    Seniority Level

    Mid‑Senior level

    Employment Type

    Full‑time

    Job Function

    Management and Manufacturing

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    Manager • Umhlanga Rocks, KwaZulu-Natal, South Africa

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