Company Description
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Role Description
This is a part-time, on-site role for an L1 IT Technician located in Pietermaritzburg.
The primary responsibilities include providing technical support, troubleshooting hardware and software issues, assisting users with IT-related problems, and maintaining system functionality.
The role may also involve assisting in training users on IT tools and processes as needed.
Qualifications
Proficiency in Troubleshooting and Technical Support
Knowledge and experience in Information Technology systems and practices
Excellent Customer Service skills and the ability to interact effectively with diverse users
Ability to assist with Training and guiding users on basic IT tools and processes
Strong communication and problem-solving skills
Basic understanding of network systems is a plus
Relevant certifications or coursework in IT or related fields preferred
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It Technician • Pietermaritzburg, KwaZulu-Natal, South Africa