Project Manager - RemoVisa

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RemoFirst empowers employers to transcend geographical boundaries, enabling employees to pursue opportunities wherever they may exist. We are on a mission to be the FIRST to truly revolutionize the industry and to become a generational company.

Our platform offers a full‑range people management tool and employee benefits such as health insurance and financial benefits, enabling clients to hire anyone from anywhere with one click. RemoFirst manages employees and contractors for Fortune 500 companies (e.g., Microsoft, Mastercard) and the best startups worldwide (e.g., TransferGo). We are a strong team of 170+ people hyper‑focused on delivering a world‑class platform and unparalleled service with industry‑leading partnerships.

To help accelerate our growth and pace of delivery, we are looking for a talented RemoVisa Project Manager to spearhead the overall look and feel of our features and services.

We are looking for a Project Manager with expertise in mobility and experience in managing vendor operations within the EOR industry. In this role, you will manage a product line end‑to‑end, benchmark services and vendors across countries, oversee all expat cases, standardize internal and external knowledge, build SOPs, enable internal teams to grow the engagement, and report on KPIs related to mobility services. You will improve client experiences, ensure operational scalability and profitability, and support strategic decision‑making through data and process excellence.

Key Responsibilities

• Lead and manage cross‑functional projects related to global mobility services, pricing structures, knowledge and vendor management.
• Source and benchmark global mobility offerings to enhance competitive positioning.
• Analyze and report on revenue, margin, and performance metrics for mobility‑related services.
• Own vendor relationships, negotiations, and performance tracking.
• Manage invoicing and reconciliations for mobility vendors, ensuring accuracy, compliance, and timeliness.
• Oversee all mobility cases, ensuring delivery of excellent service, seamless process, and compliance through collaboration with vendors and client‑facing teams.
• Manage client escalations related to mobility services, ensuring prompt and accurate resolution.
• Collaborate closely with Operations, Legal, Product teams, and Client Services to ensure seamless delivery of services and expansion of engagement with the product.
• Create and maintain standard operating procedures (SOPs), internal and client‑facing knowledge hubs.
• Drive compliance, process and product improvements and expansion opportunities based on the data and research.
• Drive improvements to the product roadmap by surfacing operational pain points based on the data and collaborating with the Product team to scope and prioritize platform automation and tooling enhancements.

What you’ll need

Why work at RemoFirst

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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