Team Leader - Operations - Corporate Travel Campaign

Overview

Ensures that all employees have a complete understanding of and adhere to the company\'s Rules and Regulations.

Manages team meetings and participate in operations / client leadership meetings & conference calls

Responsibilities

• Recommends innovative suggestions on incentive programs to motivate floor staff

Monitors AMOs using variety of resources after which coaching in one-on-one improvement sessions or weekly / businessreview.

Keeping floor coverage at its optimum level while handling 15-20 Service Associates patrol the entire operation floormaintaining order and ensuring that company policies are observed.

Producing tools for possible use in helping coach anddevelop the best Service Representatives.

Communicates to the AMOs any new requirements changes updates on all support related information as well as company information.

Interview applicants and select qualified candidates by assessing communication skills and job-related competencies for agent-level positions.

Performing special projects & other duties as required.

Assists the Group Manager in performing his duties and responsibilities and takes over in the event of his absence

Qualifications

Additional Information

US Night Shift

Remote Work : Employment Type : Full-time

Key Skills

Problem Management,ISO 9001,Process Improvement,Warehouse Experience,Business Management,Project Leadership,IT Service Management,Project Management,Strategic Planning,DoD Experience,Clamp Truck,Leadership Experience

Experience : years

Vacancy : 1

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