Retail Branch Manager-East London
Sanlam GroupEast London, ZA20 hours ago
Job descriptionStrategy development and business planning Retail Branch Sales delivery Activations Sales and operational effectiveness Establish and drive a service culture Compliance, quality and risk management People management Monthly planning and reporting Stakeholder engagement What will make you successful in this role? Matric (Grade 12) Passed the FAIS RE5 and RE1 120 Wealth Management credits OR tertiary qualification recognised by the FSCA Class of Business compliant per product category (annual) Continuous Professional Development (CPD) compliant Minimum experience requirements satisfied per financial category. Meet fit and Proper Requirements Insurance and Financial Sector Industry Comprehensive Long-term and Lending Product Knowledge FSCA and Prudential Authority Framework and Requirements FAIS and Consumer Acts POPIA, AML, KYC to mention a few Basic understanding of underwriting discipline Insurance and Financial Sector Regulatory bodies Ombudsman (Long-term Insurance) National Credit Act and Regulatory Authority Sales tactics and approaches Stakeholder engagement and management Customer service and engagement Relevant Regulatory frameworks, policies, and standards Sanlam insurance products (ideal) People management practices and principles At least 5 years recent industry experience of which 3 years should be in any leadership capacity. Proven track records in Sales Service Delivery within the Financial Sector (Insurance and or Lending) Service Management experience is essential. People Management Preferably 5 to 8 years general insurance experience. Knowledge and Skills Customer service and management Reporting and administration Quality, Compliance and Accreditation Business processes Services Knowledge Insurance jobs
Job title : Retail Branch Manager-East London
Job Location : Eastern Cape, East London
Deadline : December 11, 2025
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Retail Branch Retail • East London, ZA
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