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OMF Direct Sales Consultant

Old MutualZA

30+ days ago

Job description

Job title : OMF Direct Sales Consultant

Job Location : Western Cape,

Deadline : December 30, 2025

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Job Description

Responsible for telesales of Old Mutual Finance products to individual clients in the micro-lending mass market. Maintains relationships with internal and external stakeholders and adheres to business, process and compliance rules.

Requires adaptability and the ability to perform under pressure as well as exceptional interaction, time management and telephonic skills.

Client Service Delivery

Makes outbound calls in accordance with predetermined schedules and gathers relevant information.

Receives inbound calls

Finalises call at point of contact where possible

Deals with clients queries via telephone in adherence with productivity standards

Finalises complete loan application telephonically

Compliance

Adheres to service and quality standards.

Marketing

Telesales of OMF products to individual clients.

Personal Effectiveness

Accountable for productivity delivery through own efforts.

Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.

Accountable for individual sales targets, branch operations and service delivery through own efforts

Makes increased contributions by broadening individual skills.

Minimum Requirements

Grade 12

Minimum 6 months Sales / Call Centre experience within a Financial / Sales / Retail environment.

Client Focus

Gaining Commitment

Initiating Action

Ownership

Technical Knowledge

Competencies

Collaboration (Relating)

Leading with Influence

Customer First

Execution

Strategic

Innovation (Perspective)

Personal Mastery (Learning)

Skills

Competencies

Communicates Effectively

Customer Focus

Ensures Accountability

Instills Trust

Interpersonal Savvy

Optimizes Work Processes

Plans and Aligns

Education

Matriculation Certificate (Matric)

Closing Date

21 August 2025

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