Multi Media Manager

Role Summary

To lead and manage the General Merchandise Department (Audio Vision and Large Appliances) to achieve sales, profitability, and operational excellence.

The role focuses on driving sales performance, optimizing stock management, ensuring superior customer service, and leading a motivated sales team to deliver exceptional in-store experiences.

Requirements

• Grade 12 (Matric); tertiary qualification in Retail Management or related field advantageous.
• Minimum 3–5 years' experience in retail management, preferably in General Merchandise or Electronics.
• Proven track record in achieving sales and operational targets.
• Sound understanding of merchandising principles and stock management systems.
• Ability to work retail hours.
• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.Analytical mindset with attention to detail.
• Sales-driven and customer-focused approach.
• Ability to work under pressure and manage competing priorities.
• High level of initiative, energy, and commitment to achieving results.

Key Responsibilities

Drive sales and profitability within the Audio Vision and Large Appliances categories.

Lead the team to maintain optimal stock levels and minimize out-of-stock situations.

Ensure consistent delivery of high-quality customer service by all team members.

Lead, motivate, and coach the sales team to achieve departmental goals.

Coordinate and execute promotional and marketing activities within the department.

Ensure compliance with company policies, standard operating procedures, and safety regulations.

Closing date : 16 November

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