Insurance Sales Trainer

Purpose of the Role :

Dis-Chem Life is revolutionising the insurance experience through innovation, customer-centricity, and a relentless focus on performance. We seek an exceptionally experienced, highly energetic Distribution Trainer who thrives in fast-paced insurance sales environments and embodies credibility, passion, and mastery in both product knowledge and behavioural selling techniques.

This role is for a seasoned training who has walked the path as an agent and advisor within insurance and retail sales, understands the nuances of funeral, risk, and life insurance products, and can confidently build trust and influence across diverse distribution channels. You will be a vital business partner, driving the capability and effectiveness of our frontline sales teams, including call centre agents and face-to-face advisors, ensuring our sales force excels in compliance, underwriting knowledge, and closing techniques that convert.

Role Summary

As a Distribution Trainer, you will lead the Facilitation, delivery, and continuous improvement of product and behavioural sales training programmes for Dis-Chem Lifes agent and advisor teams. Your expertise will empower the frontline to sell with confidence, professionalism, and compliance in a highly regulated environment.

You will leverage your firsthand experience as a former sales agent and trainer to engage seasoned advisors, hold their trust, and lead dynamic sessions that enhance both product knowledge and soft skills. Your training will bridge the gap between call centre and field sales, ensuring tailored approaches that respect the unique demands of each channel.

Benefits :

• Join a pioneering insurance company redefining how life and funeral insurance is sold and experienced in South Africa.
• Work in a culture that rewards energy, precision, and impact-driven learning.
• Collaborate closely with underwriting, compliance, and distribution leadership to influence frontline success.
• Opportunity to shape the learning journey of a fast-growing, tech-enabled insurance business.
• Own a critical function that directly drives revenue growth and customer satisfaction through excellence in sales capability.

Key Responsibilities

Training Facilitation & Delivery

Learner Feedback & Reporting

Business Partnership & Stakeholder Engagement

Technical Skills

Soft Skills :

Experience :

Qualifications :