Assistant Store Manager - Clicks Ruimsig
Apply by : 17 November 2025
Job Summary
Industry : FMCG & Supply Management
- Location : Roodepoort
- Contract : Permanent
- Remuneration : Market Related
- EE position : Yes
Introduction
Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager.
Job Purpose
Support the Store Manager in ensuring the efficient operation of the store and service excellence by driving sales and building customer loyalty to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.Job Objectives
Ensure achievement of the store's financial performance by driving and maximizing sales through promotional activities, cross‑selling, up‑selling initiatives and superior customer service across the store team.Execute all operational activities of the store efficiently, including expenses, stock management, shrinkage control, housekeeping and administration.Execute in‑store visual merchandising to meet promotional standards and brand image.Support staff motivation and performance management in the absence of the Store Manager.Maintain daily work schedules in line with the Group's labour policy and relevant labour model to ensure adequate staffing.Execute customer service initiatives that drive loyalty and club card participation targets.Attend to all administrative responsibilities efficiently, including weekly time and attendance and employee records for HR.Facilitate the brand as the customer’s first choice health and beauty retailer by living and driving the company values.Minimum Requirements
Essential : Grade 12 (Maths 50% and English 50%)Essential : Relevant Retail / Business Management qualification (for external applicants)Desirable : Degree in Relevant Retail / Business ManagementMinimum 1 year’s experience in an assistant store management role within a retail / FMCG store operations environment or successful completion of the Clicks Trainee Store Management ProgrammeFinancial management experience (budgets, P&L statements, financial ratios, etc.)Job Knowledge And Skills Required
Understanding and application of financial management principlesRetail / FMCG background and understanding of merchandising and promotions principlesKnowledge of stock, cost, risk and compliance management proceduresKnowledge of customer service excellenceKnowledge of labour legislation and IR practicesKnowledge of people managementKnowledge of competency‑based interviewingNumeracy skillsResults and target drivenPlanning and organising skillsProblem‑solving skillsStrong customer orientationGood communication skillsComputer literacyEssential Competencies
Following instructions and proceduresPlanning and OrganisingDelivering Results and Meeting Customer ExpectationsWorking with peopleAnalysingLeading and SupervisingEntrepreneurial and Commercial ThinkingCoping with Pressures and SetbacksKindly note only applicants who meet the minimum requirements will be contacted.
All positions will be filled in accordance with our Employment Equity plan. We also encourage people with disabilities to apply.
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