Client Success Champion

Stop Putting Out Fires. Start Designing the Building.

Let’s be frank. Most companies treat customer success like a fire department. They’re a reactive force, armed with apologies and discount codes, rushing in only when an account is already in flames. We don’t believe in that. Not for a second. Here, customer success is the architecture. It's the thoughtful foundation, the supportive framework, and the elegant design that ensures the entire structure is sound from day one. It’s a proactive, strategic force that builds partnerships so strong that fires don’t have the oxygen to start. This isn't just a philosophy; it’s our operational reality. As a thriving agency with a dedicated team of 30 serving 100 incredible clients, we’ve built our business on the principle of creating tangible, undeniable value. That is about us.

We need a person that we can rely on to get things done, the one who finds deep satisfaction in making clients happy. If you’re a natural relationship-builder who geeks out on organization, we want to talk to you.

We’re a fully remote and rapidly growing team on a mission to help our clients build meaningful connections. We’re not just about metrics; we’re about impact. We’re looking for a Client Success Champion to be the trusted partner and steady hand for our clients, ensuring their journey with us is nothing short of amazing.

What your day-to-day will feel like :

You’ll be the voice and confidante for a portfolio of diverse, international clients. You won’t just manage their LinkedIn accounts; you’ll become an extension of their team, crafting thoughtful messages and building relationships on their behalf. You'll find joy in bringing order to the beautiful chaos of multiple campaigns, keeping everything running smoothly in our CRM, and making sure no detail is missed.

You'll be the one to connect the dots, preparing reports that don’t just show data, but tell a story of progress and success. You’ll be a vital part of our internal huddles and client check-ins, bringing your insights to the table and ensuring we’re always delivering on our promises.

We’re looking for someone who :

• Lives and breathes LinkedIn. You know the platform, especially Sales Navigator, like the back of your hand.
• Finds joy in serving others. You have a background in client services and a genuine desire to see people succeed.
• Is a masterful communicator. Your written English is exceptional, and you can effortlessly adapt your tone to represent different client voices.
• Loves a good system. You’re comfortable with tools like Google Suite and CRMs, and you have a knack for keeping things organized.
• Is a true professional. You’re ready to dedicate yourself full‑time to a role you can grow with, and you have a remote work setup that allows you to do your best work.

Your Video Introduction :

To help us get to know you beyond your resume, please record a short video (1‑2 minutes) introducing yourself. Tell us a bit about who you are and why you would like to work with Growth Co Marketing.

We recommend using the free and simple tool at Veed.io :

What we offer in return :

Work Schedule :

Employment type : Full‑time

Industry : Advertising Services

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