Pet Insurance Sales and Service Consultant

Overview

Pet Sales and Service Consultant | George, South Africa. We’re launching a brand-new pet insurance brand in Australia, backed by a well-established and successful organisation with a proven track record in the industry. As a Pet Sales Consultant, you’ll play a key role in bringing this new brand to life—delivering exceptional customer experiences and helping pet owners across Australia protect what matters most.

About The Role As a Pet Sales Consultant, you’ll be the voice of our brand—delivering exceptional customer experiences while driving growth in the Australian pet insurance market. You’ll handle inbound and outbound interactions with both existing and prospective customers, focusing on retention, and new policy sales.

Key Responsibilities

• Sales

Promote pet insurance products via inbound and outbound calls.

Engage existing policyholders to support their transition to their new product.

Participate in team meetings, coaching, and training.

Accurately document customer interactions.

Adhere to company policies and procedures.

Working Hours

This role supports the Australian market and requires flexibility to work during Australian business hours. Shifts are scheduled to accommodate time zone differences and may include :

These hours are subject to change based on business needs and daylight savings.

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