Talent.com
Broker Support Manager

Broker Support Manager

Santam InsurancePretoria, Gauteng, South Africa
30+ days ago
Job description

Stay safe online. Now more than ever it’s important to be cybersafe. See Santam’s tips to help you stay safe online. Learn more.

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered on our delivery of insurance good and proper.

Job Description

The Broker Support Manager will provide dynamic leadership to ensure intermediary relationships at a strategic and operational level with the focus on efficiency, growth and profitability in line with intermediary and Santam objectives. Strategy to achieve this purpose will be based on the portfolio of Gauteng North and Northern Regions.

Qualifications and Experience

  • B. Degree – Financial management, business skills AIISA or FIISA or similar.
  • 5 years’ relevant insurance experience.
  • FAIS compliant.

Specific Job Objectives

  • To understand, translate and champion the strategic and holistic needs of the intermediary partner and clients.
  • To proactively manage the interdependencies within the team and cross functional.
  • To keep the relationship managers team informed / updated on relevant issues.
  • To ensure good intermediary relationship within the region.
  • To ensure that Santam exceeds intermediary service level expectations.
  • To identify and implement innovative cost-effective delivery solutions.
  • To manage and lead a real team of service consultants to support the coordinated intermediary approach.
  • To facilitate constructive team work dynamics.
  • To monitor and respond to market trends and developments.
  • To monitor and track the utilisation of resources.
  • To evaluate and help implement processes to improve service flow and faster delivery.
  • To monitor and track the implementation against business / portfolio plan.
  • To see the bigger picture and influence the relationship managers and service consultants at a tactical and operational level.
  • To ensure and deliver on growth and profitability targets across Santam group lines of business.
  • Skills

  • General legal knowledge.
  • Underwriting principles.
  • Relevant experience in terms of managing relationships with business partners.
  • Leadership.
  • Appreciation of industry issues that affect risk management.
  • Team leader or managerial experience.
  • Knowledge and experience of strategy formulation and implementation.
  • Knowledge of operations in terms of process and systems design.
  • Solid communication and negotiation skills.
  • Driving strategy.
  • Commercial orientation.
  • Client focus.
  • Enabling innovation.
  • Change leadership.
  • Continuous learning.
  • Integrity.
  • Team-focussed leadership.
  • Build a successful career with us

    We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

    Our commitment to transformation

    At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

    #J-18808-Ljbffr

    Create a job alert for this search

    Support Manager • Pretoria, Gauteng, South Africa

    Related jobs
    • Promoted
    Broker Consultant - Johannesburg

    Broker Consultant - Johannesburg

    HR GenieSandton, South Africa
    As a Broker Consultant your primary responsibility will be to identify and onboard new brokers, educate them about the company's products and enhancements, and drive sales to meet specified targets...Show moreLast updated: 28 days ago
    • Promoted
    Program Manager : Customer Support.

    Program Manager : Customer Support.

    People SourcePretoria, South Africa
    Be responsible for customer contracts and R&D projects.Strong technical background as well as experience in the execution of customer contracts and R&D projects.Show moreLast updated: 7 days ago
    • Promoted
    Broker Consultant - Tshwane

    Broker Consultant - Tshwane

    FedgroupPretoria, Gauteng, South Africa
    As a Broker Consultant your primary responsibility will be to identify and onboard new brokers, educate them about the company's products and enhancements, and drive sales to meet specified targets...Show moreLast updated: 22 days ago
    • Promoted
    Digital Solutions Governance Manager

    Digital Solutions Governance Manager

    AECOMWorkFromHome, Gauteng, South Africa
    AECOM Johannesburg, Gauteng, South Africa.At AECOM, we're delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines,...Show moreLast updated: 2 days ago
    • Promoted
    Broker Consultant - Tshwane

    Broker Consultant - Tshwane

    HR GenieMenlyn, South Africa
    As a Broker Consultant your primary responsibility will be to identify and onboard new brokers, educate them about the company's products and enhancements, and drive sales to meet specified targets...Show moreLast updated: 27 days ago
    • Promoted
    Broker Consultant - Pretoria

    Broker Consultant - Pretoria

    HR GenieMenlyn, South Africa
    As a Broker Consultant your primary responsibility will be to identify and onboard new brokers, educate them about the company's products and enhancements, and drive sales to meet specified targets...Show moreLast updated: 27 days ago
    • Promoted
    OUTsurance Broker (Centurion)

    OUTsurance Broker (Centurion)

    OUTsuranceCenturion, Gauteng, South Africa
    OUTsurance has been propelling the South African insurance industry forward for the last 26 years.As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solu...Show moreLast updated: 30+ days ago
    • Promoted
    Broker Consultant | Pretoria

    Broker Consultant | Pretoria

    The Recruitment CouncilPretoria, Gauteng, South Africa
    Join our client, a leading Financial Services Giant, as a.Client and Intermediaries / Financial Planners.The successful candidate's focus areas would be : . Create valuable business partnerships to enha...Show moreLast updated: 30+ days ago
    • Promoted
    Insurance Broker

    Insurance Broker

    Edge HRSandton, Gauteng, South Africa
    The Insurance Broker will act as an intermediary between clients and insurance companies, providing expert advice and assistance in securing insurance coverage tailored to their needs.You will anal...Show moreLast updated: 22 days ago
    • Promoted
    Broker Consultant Fourways

    Broker Consultant Fourways

    Recruitment InsuredRandburg, Gauteng, South Africa
    Business Development Manager / Broker Consultant.Our client, a well-established short-term insurance underwriting manager specializing in niche products, is seeking to recruit an Afrikaans speaking ...Show moreLast updated: 30+ days ago
    • Promoted
    Broker Retentions Consultant

    Broker Retentions Consultant

    King Price InsurancePretoria, ZA
    Job title : Broker Retentions Consultant.Job Location : Gauteng, Pretoria.Managing broker and client relationships to increase their loyalty and retain their business or services.Handling difficult...Show moreLast updated: 12 days ago
    • Promoted
    TECHNICAL SUPPORT MANAGER

    TECHNICAL SUPPORT MANAGER

    Farm Manager SAPretoria, South Africa
    BSc Agric or Equivalent qualification.Experience in Animal Production will be an advantage.Excellent communication skills. DUTIES INCLUDE BUT ARE NOT LIMITED TO.Customer services & support.Show moreLast updated: 30+ days ago
    • Promoted
    Broker Support Administrator

    Broker Support Administrator

    SanlamMidrand, Gauteng, South Africa
    Miway is a direct financial services company.We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world‑class direct financ...Show moreLast updated: 30+ days ago
    • Promoted
    Broker Consultant

    Broker Consultant

    DK ConsultingPretoria, Gauteng, South Africa
    Blue-chip and listed Insurer requires experienced Broker Consultant to market long-term and short-term insurance products as well as investment products and to develop relationships with a panel of...Show moreLast updated: 30+ days ago
    • Promoted
    Broker Consultant (PG10) : Gauteng North Region (Lynnwood)

    Broker Consultant (PG10) : Gauteng North Region (Lynnwood)

    Sanlam GroupPretoria, ZA
    Job title : Broker Consultant (PG10) : Gauteng North Region (Lynnwood).Job Location : Gauteng, Pretoria.This role will report to the Business Manager. Your primary focus will be to work with brokers ...Show moreLast updated: 9 days ago
    • Promoted
    Broker Consultant

    Broker Consultant

    Recruitment InsuredRandburg, Gauteng, South Africa
    Business Development Manager / Broker Consultant.Our client, a well-established short-term insurance underwriting manager specializing in niche products, is seeking to recruit an Afrikaans speaking ...Show moreLast updated: 30+ days ago
    • Promoted
    Commmercial Broker

    Commmercial Broker

    ExecutivePlacements.com - The JOB PortalSandton, Gauteng, South Africa
    Get AI-powered advice on this job and more exclusive features.Commercial Broker – Illovo, Sandton - Salary basic plus commission. Join a dynamic, digitally-driven insurance brokerage that's transfor...Show moreLast updated: 30+ days ago
    • Promoted
    Broker Consultant | Centurion

    Broker Consultant | Centurion

    The Recruitment CouncilCenturion, Gauteng, South Africa
    Join our client a leading Financial Services Giant as aBrokerConsultant.As a BusinessConsultantthe successful candidate will be responsible for building and maintaining the relationship between our...Show moreLast updated: 30+ days ago