Overview
Position : Outbound Sales Development Representative – Clone
Company : Somewhere
Location : Remote (South Africa). Work hours : 10 : 00 AM – 6 : 00 PM MST. Pay : $1,000 USD / month base + COMMISSION (see below).
The Role
We’re hiring a commission-driven, phone-savvy Outbound SDR to own all outbound communication with our customer base. Your mission : turn our list of 15,000+ past customers into booked jobs and paid maintenance appointments. These aren’t cold calls — you’ll reach out to homeowners who already know and trust our brand to offer seasonal services and exclusive promotions. If you love closing on the phone, staying sharp under pressure, and driving real revenue, this role is built for you.
What You’ll Do
- Make 100-200 outbound calls / day to past customers offering tune-ups, flushes, or various promotions
- Book 15-30 appointments per week for our technicians — HVAC, plumbing, or both
- Drive customer success by starting your day with Outbound Happy Calls, requesting Google reviews, handling service issues, and following up post-appointment
- Log all activity and update customer records in our CRM (ServiceTitan)
- Collaborate with dispatchers to keep the schedule tight and technicians busy
Commission
$20 per qualified appointment bookedMonthly Performance Bonuses
50 qualified appointments in one month → $250 bonus75 qualified appointments in one month → $500 bonus100 qualified appointments in one month → $1,000 bonusYou’re a Fit If You…
Love being on the phone and aren’t afraid to sellTake pride in converting warm leads into booked jobsAre motivated by performance-based compensation and clear goalsCan handle rejection without losing your edgeBring positive energy and make customers feel taken care ofWant to play a key role in growing a local home service companyMinimum Requirements
Excellent spoken English with a neutral or near-native accent3+ years in outbound calling, inside sales, SDR, or B2C customer successGood knowledge of plumbing, water heaters, and HVAC is requiredConfident using CRMs (ServiceTitan experience a plus)Skilled in objection handling and basic troubleshootingTech-savvy and organized — able to log notes and move fastHVAC or home services experience is a bonus, not a requirement#J-18808-Ljbffr