Senior Business Analyst

The Senior Business Analyst will serve as a key liaison between business stakeholders and technical teams to ensure the successful delivery of complex solutions at iOCO. This role involves documenting requirements, analyzing business processes, facilitating workshops, and supporting the design and implementation of automated solutions. The Senior Business Analyst ensures alignment between business objectives and technical delivery, providing insight into risks, opportunities, and process improvements.

What you'll do :

• Document comprehensive Business Requirement Specifications (BRS) for various initiatives and solutions.
• Conduct interviews with key stakeholders across departments to understand business processes, needs, and challenges.
• Ensure effective communication with departmental units to clarify their responsibilities for project success.
• Present deliverables for playback to departmental units, task teams, and top management.
• Conduct playback sessions to validate analyses of past, present, and future business environments.
• Analyze business processes to identify problems, risks, and opportunities for improvement.
• Collaborate with Systems Analysts, Project Managers, and technical teams to design and implement optimal automated solutions within tool constraints.
• Document requirements, including data modeling, interface layouts, data flows, screen designs, and report layouts.

Your Expertise :

Qualifications :

Skills & Competencies :

Microsoft Visio or Lucidchart (process mapping)