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MRO and Services Sales Manager

MRO and Services Sales Manager

Peergrowth Consultancy Co.Durban, KwaZulu-Natal, South Africa
30+ days ago
Job description

The MRO and Services Manager is responsible for executing the Maintenance, Repair, and Overhaul (MRO) and Services business plan across Sub-Equatorial Africa and South Africa.

This role ensures the effective implementation of strategic initiatives, driving operational excellence, customer satisfaction, and profitable growth.

  • Execute the regional MRO & Services business plan to achieve orders, sales, and profitability targets (PM & CM).
  • Ensure effective implementation of corporate and regional strategies in collaboration with local teams.
  • Build and maintain strong relationships with key end-users and internal stakeholders.
  • Identify and engage potential customers to understand and meet their service needs.
  • Lead the execution of business initiatives in alignment with global and regional directives. Support and guide sales teams and partner networks to deliver on business objectives.
  • Lead and manage a team and provide coaching, performance management, and development opportunities for team members.
  • Foster a high-performance culture focused on accountability, collaboration, and continuous improvement.
  • Oversee the inquiry-to-invoice process, ensuring timely and competitive proposals.
  • Manage the order-to-invoice process through a team of order handlers.
  • Ensure legal and regulatory compliance in all regional operations.
  • Collaborate in a matrix organization with the MEIA MAS (MRO and Services) leader.

Requirements for the position

  • Strong technical orientation with in-depth knowledge of valves, pumps, and automation systems.
  • Proven ability to execute business plans and deliver measurable results.
  • Demonstrated people management skills, including team leadership, coaching, and conflict resolution.
  • Excellent communication, interpersonal, and negotiation skills.
  • Strong analytical, problem-solving, and time management capabilities.
  • High level of business acumen and operational focus.
  • Proficiency in presentation and customer engagement.
  • Educational Qualification and Work Experience

  • Bachelors degree in Mechanical Engineering, Instrumentation, or a related field.
  • Minimum 15 years of sales experience in the Valves, Pumps, or Automation industry.
  • At least 10 years of proven success in MRO and service business execution.
  • Minimum 5 years of experience in people management, preferably in a technical or industrial environment.
  • Demonstrated success in field sales and service of industrial valves.
  • Experience working with customers in Oil & Gas, Pulp & Paper, Refining & Petrochemical, and Metals & Mining industries.
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