German Speaking Customer Service & Sales Representative
Black Pen RecruitmentWorkFromHome, Wes-Kaap, South Africa22 hours ago
Job descriptionWork for a prestigious airline brand on various work streams Assistance to passengers with pre & post-flight departure travel-related queries in the customer relations department in German & English languages Work on airline reservations systems & handling voice calls in German may include some written correspondence. Daily interactions with international passengers with queries and compliments Required to meet specific key performance indicators and meet expected client service levels. Demanding and time-sensitive call center environment
Western Cape, South Africa
Job Openings German Speaking Customer Service & Sales Representative
About the job German Speaking Customer Service & Sales Representative
Our client is an outsourced customer services partner to global B2B and B2C brands, providing multilingual omnichannel contact centre solutions, 24 / 7.
Job Type : Full time / Permanent
Workplace : Fully Remote
Requirements
- Located in South Africa
- Permanent residence permit / South African ID holders
- Flexibility to work shifts
- Fibre internet connection or fixed stable ADSL line required at own cost. Must be fixed line internet. No Wireless connections accepted.
- UPS Solution required during load shedding (Inverters available for purchase via our client or own solution accepted).
- Fully paid product and systems training provided.
- Willingness and ability to work on a 24 / 7 rotational shift basis (8.5-hour shifts, including a 30-minute lunch break and two 15-minute breaks, with 7.5 hours of productive work per day).
Responsibilities
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Sales Representative • WorkFromHome, Wes-Kaap, South Africa
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