Key Account Manager

Introduction

The Key Account Manager (KAM) is responsible for unlocking the next phase of growth for the OEM by developing and managing strategic relationships with large national fleet operators.

Working in close partnership with the independent dealer network and Regional Sales Managers (RSMs), the KAM drives incremental sales volumes, provides national‑level fleet engagement, and ensures a professional and consistent customer experience for large national fleet operators.

This position is designed to be symbiotic with the dealer network, enabling dealers to retain sales volumes and margin while expanding the OEM's presence in the large fleet market.

Duties & Responsibilities

Key Responsibilities

• Strategic Customer Engagement

Identify, develop, and maintain executive‑level relationships with fleet operators owning + vehicles (National Key Accounts).

Build detailed growth plans for each National Key Account, focused on penetration, retention, and value‑added services.

Partner with independent dealers and RSMs to ensure Key Account activities complement—not compete with—existing dealer operations.

Maintain and enforce current customer segmentation model : (reviewed annually).

Track and report Key Account sales progress, pipeline, and key opportunities.

Key Deliverables

Required Qualifications & Experience

Skills & Competencies

Desired Experience & Qualification

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