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Training & Development Specialist

Training & Development Specialist

TalentPop AppWorkFromHome, Limpopo, South Africa
2 days ago
Job description

Join Our Team as a Training & Development Specialist!

This is your chance to join a winning team and one of the fastest-growing companies in the eCommerce Ecosystem!

Job Responsibilities

  • Host training classes via Zoom, discussing topics in the training outline (camera on 50–70% of the shift).
  • Train newly hired agents on policies, tools, software, and resources to help them prepare for their roles.
  • Deliver ongoing training for current team members to maintain and enhance their skills.
  • Lead Onboarding Week training, evaluate candidates, and determine advancement based on training performance.
  • Conduct evaluations and assessments in collaboration with Team Leads for continuous improvement.
  • Host one-on-one and group Zoom training sessions on Email Marketing, SEO, eCommerce, Data Analytics, Customer Service, etc.
  • Create training materials and develop training plans for different tools and topics relevant to agents’ roles.

Qualifications

  • 1–2 years of training experience
  • 1–2 years of virtual assistant experience preferred
  • Experience in at least two to three of the following : SEO, Email Marketing, eCommerce Website tasks, Data Analytics / Reporting
  • Knowledge and experience in eCommerce
  • Familiarity with Shopify and Klaviyo (required), and other tools related to Email Marketing, eCommerce, and Reporting
  • Experience with Canva, Trainual, and Loom is a plus
  • Excellent written and verbal communication skills
  • Strong coaching, planning, and organizing skills
  • Excellent attention to detail
  • Self-starter and motivational leader
  • High energy and strong engagement skills
  • Proficient in communication tools like Gmail and Slack
  • Internet Requirements

  • DSL, Cable, or Fiber internet (LAN connection required, 20 Mbps minimum)
  • Perks & Benefits

  • Competitive pay and performance-based raises.
  • Paid time off and holiday bonuses.
  • Health and dental benefits or a health stipend.
  • A fully remote work environment.
  • Opportunities for career growth as we continue to expand.
  • Why Join Us?

  • Fast-growing startup in the eCommerce ecosystem
  • Be inspired daily by a team of winners
  • Collaborative team and positive work environment
  • Clear career path and opportunities for advancement
  • Ready to Grow with Us?

    If you’re ready to empower others and grow your own career in the process, we’d love to hear from you. Let’s build something amazing together!

    #J-18808-Ljbffr

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    Training Specialist • WorkFromHome, Limpopo, South Africa

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