Actively source new sales opportunities and close deals to meet or exceed targets.
Generate leads, qualify prospects, and manage the sales process from start to finish.
Analyze market trends and competitor activities to strategically position offerings.
Forecast sales, develop sales strategies, and assess their performance.
Maintain and expand a solid customer base in the assigned area.
Conduct regular reporting (daily, weekly, monthly) on sales activities and progress.
Attend sales events, meetings, and training to stay current with market and product knowledge.
Canvass new business, open viable customer accounts, and track monthly sales.
Extract and analyze data from SAP to compare actual vs. target units sold.
Provide regular feedback to the Regional Manager on sales activities and client engagements.
Suggest new marketing strategies and help align customer promotions with company objectives.
Coordinate with logistics and warehouse teams to support route planning and stock availability.
Organize trade events and client engagement activities to enhance customer relations.
Monitor promotional activities and market share growth with the support of the Regional Manager.
Assist with the credit application process and support the debtors team in collecting outstanding payments.
Help manage high-risk customers and ensure outstanding debt is kept within agreed limits.
Ensure company vehicles and equipment are used and maintained in accordance with company policies.
Attend monthly business meetings to report on sales and customer development initiatives.
Stock Control
Work closely with the warehouse to ensure stock availability and resolve related queries.
Support consignment stock processes when required.
Monitor customer buying patterns to forecast monthly stock needs.
Oversee stock rotation and replenishment.
Assist customers in managing their stock levels and product mix effectively.
Compliance
Operate within established procedures to ensure operational integrity.
Identify and report risks or issues within the assigned territory.
Promote compliance with applicable regulations to prevent wasteful or irregular expenditure.
Customer Service
Build and maintain strong working relationships with clients and internal teams.
Proactively address and resolve customer problems with professionalism and integrity.
Ensure all customer queries are resolved promptly in coordination with internal teams.
Provide product training and regular updates to customers regarding pricing and features.
Support the customer liaison team by updating customer data when necessary.
Provide clients with promotional materials, stands, and training on company procedures.
Maintain an up-to-date customer database, adding new clients and updating existing information.
Cost Control
Ensure responsible use of financial and operational resources.
Monitor pricing structures and ensure accuracy and alignment with company policies.
Track gross profit daily and take corrective action when needed.
Optimize the use of company resources (vehicles, mobile devices, etc.) to reduce unnecessary costs.
Identify and report any deviations from budgetary limits to the manager.
Job Specifications
Qualifications
Minimum :
Certificate (NQF 5) or Diploma (NQF 6) in Sales or a related field
Experience
Minimum :
Up to 3 years experience as a Sales Representative or in a similar role within a manufacturing environment
Technical Competencies
Basic computer literacy (MS Office, SAP, ERP systems, or similar software)
Understanding of sales principles and processes
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Sales Representative • Maitland, South Africa
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