Collections Accountant

About the role

About the role We are seeking a motivated and detail-oriented Collections Accountant to join our Finance team. The successful candidate will be responsible for working hand-in-hand with our accounts receivables department, collecting outstanding debts, and maintaining positive customer relationships while ensuring optimal cash flow for the organization.

• Assist accounts receivable department and follow up on overdue customer accounts through phone, email, and written communication
• Negotiate payment plans and settlement arrangements with customers to recover outstanding debts
• Monitor aging reports, prioritize collection activities, and escalate problematic accounts when necessary
• Assess customer creditworthiness, process credit applications, and recommend appropriate credit limits
• Reconcile customer accounts, resolve payment discrepancies, and address billing queries promptly
• Prepare monthly collection reports, aging analyses, and cash flow forecasts for management
• Build and maintain professional customer relationships while enforcing firm collection practices
• Collaborate with Sales and other departments to balance customer service with credit risk management
• Ensure compliance with company credit policies and relevant debt collection legislation
• Identify opportunities to improve collection processes and reduce bad debt exposure

Requirements

Benefits

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