Manager, Order Fulfillment Dripping Springs Warehouse

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Join Our Flash Team as a Manager, Order Fulfillment!

The Manager, Order Fulfillment oversees warehouse operations to ensure that all incoming and outgoing inventory is processed efficiently and in line with each program’s Operating Procedures. You will collaborate with the entire team to create workplace efficiencies and maintain a healthy company culture. Leading by example, your actions and decisions encourage your colleagues to be dedicated to Flash’s vision, mission, and values.

The Manager, Order Fulfillment directs and optimizes all activities related to fulfilling customers’ contract and support orders. This role requires coordinating with Supply Chain / Procurement to ensure custom items are ordered, Production to ensure equipment is built, leveraging tools such as NetSuite, ShipHawk, Jira, and RFSmart, and supervising a team of materials handlers to pick, pack, and ship orders. You will work closely with Project Managers and Support to implement process improvements that drive operational efficiency and high customer satisfaction.

This role is perfect for someone who enjoys fast-paced, engaging work guided by clear procedures and standards. You’ll thrive if you like solving problems, tackling puzzles, and paying close attention to detail. You will be part of a cohesive, friendly team where collaboration is valued, and you’ll have the opportunity to support and lead your team while contributing ideas and improvements.

Location : Dripping Springs Warehouse location – Onsite 5 days

What You'll Do :

Own the Order and Inventory Process

• Take charge of the full order-to-delivery journey—from order entry to picking, packing, and shipping.
• Solve order discrepancies and shipping challenges by collaborating closely with Support, Project Management, and Sales.
• Be the bridge between the fulfillment team and departments like production, sales, supply chain / procurement, project management, and accounting.
• Work with IT to enhance our warehouse and ERP systems, making processes smoother for everyone.
• Coordinate with carriers to keep operations running seamlessly.

Ensure Quality and Safety

Drive Process Improvements

Lead and Develop Your Team

What You Bring : Technical Skills

Soft Skills

Qualifications :

Competitive Rewards Package includes :

Flash is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, allow us to attract creatively-led people, and to develop the best products, services and solutions. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Every qualified individual is encouraged to apply to join our team.

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