Application Support Specialist (3 Years Fixed Term Contract)
SACAACenturion, Gauteng, South Africa11 days ago
Job descriptionImplement application improvements on existing systems within the organisation. Conduct configuration of systems to ensure that the clients’ needs are met. Eradicate tedious workflows and duplication on existing applications or systems. Develop data flows. Participate in automation of business processes. Develop business reports and templates. Manage and monitor software upgrades. Test and implement new software releases. Conduct end user training as and when required. Enhance existing systems as per user requests. Conduct system performance improvements. Provide efficient system maintenance and support. Analyse and provide solutions for recurring production issues. Respond to systems issues, end-user queries and maintenance requests within ICT service level agreement. Extract data and reports as and when requested. Assist with Integration of various systems in the organisation. Participate in system integration testing.
OVERALL PURPOSE OF THE JOB
To provide technical application support to all users within the SACAA and to various applications, enhancements ofapplications and analysis of application requirements and carry out system testing and upgrades
SOFTWARE ANALYSES & TESTING
- Investigate and analyse existing system and recommend improvements.
- Ensure that software applications are tested.
- Ensure that application is testing done prior moving to production.
- Participate in business requirements gathering sessions.
SYSTEMS DEVELOPMENT & CONFIGURATION
SOFTWARE UPGRADES
SYSTEM ENHANCEMENTS
SYSTEM MAINTENANCE AND SUPPORT
SYSTEMS INTEGRATION
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Application Support Specialist • Centurion, Gauteng, South Africa
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