Digital Operations Manager

We’re seeking a world-class Operations Manager to be the CEO’s primary operating partner - owning the operating system, execution rhythm, and cross-functional alignment that drive profitable, scalable growth.

In this fast-paced role, you’ll turn strategy into repeatable, measurable outcomes. You’ll orchestrate planning and delivery across Revenue Operations, Delivery / PMO, Client Success, People Ops (with CPO), Finance (with CFO), and Marketing enablement - ensuring our Scalable OS, ClickUp, and Go High Level (GHL) work as one truth for goals, work, and lifecycle performance.

If you’re a systems thinker who loves clarity, speed, and results - and you build cultures of accountability where teams do the best work of their careers, this role is for you.

Key Responsibilities

Leadership Operating Rhythm

• Run the daily / weekly operating cadence : drive priorities, unblock decisions, and enforce standards in Scalable, ClickUp, and GHL.
• Maintain real-time visibility into capacity, delivery health, SLA adherence, and margins across pods / teams.
• Safeguard data integrity across ClickUp (work), GHL (pipeline / revenue / CS), and financial systems.

Weekly Cross-Functional Execution

Performance & Planning

Scaling Foundations

People & Culture

Requirements

Experience & Scope

Operating Systems & Tools

Leadership & Communication

Success Metrics (Illustrative)

$2,900 - $4,000 Per Month

Job Profile

How to Apply

Please email your responses to (in the email body with clear headings) and any relevant work samples. Use the subject line : “Operations Manager Application.”

Work History

Tell us about your last 3 roles. What was consistent across them? What changed, and why? What measurable business outcomes did you own (margin, NRR, utilization, cycle time)?

Operating Rhythm You Built

Describe a time you designed and ran a company-wide operating cadence (scorecards / OKRs, weekly / Monthly / Quarterly reviews). How did you drive adherence and improve outcomes? Include before / after metrics.

Systems & Data Integrity

Walk us through a time you established “one source of truth” across work (ClickUp), pipeline / lifecycle (GHL), and finance. What integrations / KPIs did you implement, and what decisions improved as a result?

Portfolio or Work Samples

Provide 1 - 2 artifacts (e.g., operating review deck, KPI architecture, ClickUp governance model, lifecycle dashboard) with a short explanation of your role and the results (e.g., margin lift, cycle-time reduction, forecast accuracy).

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