General Manager – Franchises JHB
Pollock & Associatessandton, Gauteng, South Africa19 days ago
Job descriptionLead the regional operations team, aligning business plans with country strategy. Drive franchise expansion and ensure quality delivery of new builds and refurbishments. Strengthen supply chain processes, operational efficiency, and service standards. Partner with HR to recruit, develop, and retain top talent, with emphasis on local leadership growth. Collaborate with Marketing to implement campaigns and consumer engagement initiatives. Ensure robust risk management and governance frameworks are in place.
This role is central to executing the business unit strategy, delivering financial performance, and building a people-first culture aligned with organisational objectives.
You will oversee operational planning, financial management, supply chain execution, and marketing initiatives while championing governance, risk management, and talent development. With a strong focus on franchise growth, the role carries indirect accountability for Sales, Equity, and Operating Profit.
Due to our clients'' Equity Plan, preference will be given to Equity Candidates.
Requirements
- Tertiary qualification (business, marketing, or finance); MBA advantageous.
- Minimum 10 years senior operational / commercial leadership in retail, QSR, or multi-outlet industries.
- Proven record in driving sales, profit, and people development.
Key Responsibilities
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