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Manager Broker Services and Franchise

Manager Broker Services and Franchise

OutsidecapitalPretoria, Gauteng, South Africa
4 days ago
Job description

Job Description

Role Title : Manager : Broker and Franchise Development

Client Summary :

Our client is a well-established organization with over a century of history built on strong customer-centric values. They are dedicated to employee development and reward excellent performance offering a dynamic environment for growth and innovation within the financial services sector.

Job Description

Are you a strategic leader with a passion for driving growth and fostering strong partnerships Were seeking an experienced Manager to spearhead the development and expansion of our clients broker and franchise distribution channels. This pivotal role offers a unique opportunity to shape business strategy enhance operational excellence and build key relationships within a supportive and forward-thinking organization. If you thrive on identifying new market opportunities nurturing talent and ensuring seamless operational delivery this is your chance to make a significant impact. Youll be instrumental in attracting onboarding and retaining top-tier brokers and franchisees contributing directly to our clients continued success and market leadership.

Responsibilities

  • Develop and implement comprehensive strategies to drive growth across broker and franchise channels aligning with overarching business objectives.
  • Design and execute operational frameworks for the seamless attraction onboarding and retention of brokers and franchisees.
  • Establish and monitor Key Performance Indicators (KPIs) for recruitment and business volume ensuring ambitious growth targets are met.
  • Collaborate with internal teams to create and maintain robust support systems for brokers and franchisees ensuring operational efficiency.
  • Develop and manage a comprehensive policy manual ensuring strict adherence to compliance and regulatory standards.
  • Strengthen relationships with distribution teams to maximize market reach and proactively manage channel conflicts.
  • Identify and capitalize on new market opportunities implementing effective expansion strategies.
  • Develop and manage sales and marketing budgets working closely with Area Managers to resolve issues and maintain strong partnerships.
  • Lead the development and execution of franchise growth initiatives including identifying and nurturing potential franchisees.
  • Provide expert guidance and support to new franchisees ensuring alignment with operational standards and brand integrity.
  • Represent the organization at industry events to promote franchise opportunities and enhance brand visibility.
  • Collaborate with Learning & Development to create impactful training programs that elevate broker industry knowledge and business acumen.
  • Develop and oversee mentorship programs ensuring brokers receive continuous support and development.
  • Foster enduring relationships with brokers championing their ongoing development and engagement.
  • Implement and monitor compliance controls to ensure brokers are properly licensed and adhere to all regulatory requirements.
  • Manage and mentor a high-performance team fostering a culture of continuous learning development and exceptional performance.
  • Build and maintain a strong network of industry contacts to identify and cultivate new business opportunities.
  • Develop and execute external communication and marketing programs to engage brokers and promote the organizations brand.

Requirements

Must-Haves :

  • Relevant tertiary qualification (Business Marketing Insurance or related field).
  • FAIS compliance (Must be registered as a Key Individual with the FSCA).
  • RE 1 certification.
  • Minimum of 5 years in insurance management specifically with brokers or franchise networks.
  • Proven experience in sales strategy development franchise management and broker relationship management.
  • Strong knowledge of insurance legislation compliance and governance within the insurance sector.
  • Demonstrated ability to develop and execute broker development programs and training initiatives.
  • Experience with risk management compliance controls and brand standards within the industry.
  • Leadership experience in managing teams fostering a high-performance culture and driving business growth.
  • Strong analytical planning and problem-solving skills.
  • Excellent communication interpersonal and leadership skills.
  • Ability to build and maintain strategic relationships with brokers franchisees and industry stakeholders.
  • Strong knowledge of sales growth strategies market expansion and client relationship management.
  • Proficiency in Microsoft Office and CRM tools.
  • Required Experience : Manager

    Key Skills

    Business Development,Restaurant Experience,Sales Experience,Design Controls,HIPAA,Management Experience,Computer Literacy,Next Generation Sequencing,Smartsheet,Guest Services,Kickboxing,Supervising Experience

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Service Manager • Pretoria, Gauteng, South Africa

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