Team Leader, Cash (Level 2)

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To oversee all cash (including forex) matters (e.g., Cash Consultant II and / or ATMs) for a Point / s of Representation (POR / s) within client experience, product and laid down requirements. Specific responsibilities include :

• Team Leadership & Performance Management : Lead, coach, and manage a team of Level II Cash Consultants, driving a culture of accountability, high performance, and exceptional client service.
• Cash & Forex Operations Oversight : Oversee all cash functions including ATM / ANA maintenance, reconciliation, bulk cash, and foreign exchange operations, ensuring accuracy, efficiency, and compliance with SARB and bank regulations.
• Risk, Compliance & Governance : Act as a custodian and key risk manager, ensuring all transactions, audits, and controls are managed within mandate and that irregularities are resolved timeously.
• Operational Efficiency & Client Experience : Analyse cash flow trends, maintain optimal cash levels, support digital migration, and collaborate across departments to enhance service delivery and operational effectiveness.

Qualifications

Experience Required

Behavioural Competencies

Technical Competencies

#J-18808-Ljbffr