Insights Analyst Lead

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data‑driven economy. We always put the Customer First.

Our mission : to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail – one of the world’s most competitive markets, with a deluge of multi-dimensional data – dunnhumby today enables businesses all over the world, across industries, to be Customer First.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca‑Cola, Meijer, Procter & Gamble and Metro.

The Role

We're looking for a new Insights Analyst Lead to join us on a permanent basis.

In this role you will create value for clients through driving actionable recommendations from our tools and deliver best in class insights, while managing a team to do the same.

Key Accountabilities – what we expect from you

• Utilize our full suite of tools for a dedicated set of CPG clients within an assigned category, including large / strategically important ones.
• Build strong insights, stories, and projects, demonstrating value and driving enhanced usage and renewal of tools.
• Effectively analyze data and trends to identify key focus areas for clients presently and in future.
• Collaborate with Client Success and Capability counterparts in different geographical locations to recommend relevant insights for CPGs and optimize projects accordingly.
• Responsible for workplan delivery for your categories ensuring efficient, effective delivery against it and measurable value creation reporting.
• Liaise with clients through supporting presentation of insights and scoping relevant project briefs.
• Lead a team of Insights Analysts responsible for their deliveries by effectively guiding and mentoring them.
• Participate in initiatives that create and drive efficient best practices.
• Support Insight Analyst Manager to champion and drive best practices across your own and wider Insights team.
• Maintain all required skills & complete necessary training and act in line with our values and Code of Business.

What we’re looking for

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting‑edge technology that reflects our global ambition. But with a nimble, small‑business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you.

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

For further information about how we collect and use your personal information please see our Privacy Notice which can be found here

Global Diversity and Inclusion Questions

At dunnhumby, we utilise our diversity of thought as our competitive edge .

We are proud of our diversity and committed to making dunnhumby an even more inclusive place to work that we can be proud of.

Our diversity and inclusion work is designed to cultivate a culture of belonging, where every dunnhumbian feels safe to bring their whole self to work, where everyone is welcome and we practice what we preach.

We have a full D&I strategy to implement this long‑term behaviour change; in addition, we have five employee‑led network groups to support colleagues in the areas of gender, sexual orientation, multiculturalism, mental health and wellbeing, and family.

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