Specialist : SAP HRIS

Business unit, Department, Reporting

Business Unit : DPS :

Department : SAP COE

Core Description

The HRIS Specialist plays a key role in the development, implementation, and maintenance of HRIS systems associated with the collection, retrieval, accessibility, and usage of employee information for core HR and Talent management processes. They are i responsible of providing advisory services and guidance to HR and management regarding system functionality based on HR operations service capacity and capability to deliver a first‑class employee experience which meet service requirements and strategic needs of the HR model.

Key Deliverables / Primary Functions

System Design and Optimization :

This position serves as a technical point‑of‑contact for information systems supporting HR core and Talent management operations.

Works closely with HR subject matter experts (COE) to appropriate system design, data integrity, testing of system changes, report writing, error resolution and analysing data flows for process improvement opportunities.

Design and support the implementation / maintenance of various HR Information System functionality including SAP and SAP SF modules within BCX.

Analyse and report the need for system enhancement or customization for the modules they lead from technical perspective.

Recommend changes to current processes to HR COE to provide more effective use of the HRIS and take the lead as HRIS specialist to implement these changes (i.e., on‑boarding and off‑boarding, org and position management, employment changes, performance management, recruitment, learning etc.).

Evaluate the applicable HRIS and give BCX advice on how well it is running and what they can do to improve its performance.

Facilitate and manage system enhancements, User acceptance testing and release management for respective modules and functionality.

HRIS Operational effectiveness :

Identify areas of opportunity to improve existing HRIS processes, functionality and workflow, and maximize technological capabilities to reduce manual processes (i.e., annual performance review process and other systems) and to improve data management and efficiency.

Maintains and develops custom reports to meet the requirements of HR management and staff, this includes updating employee data and preparing reports.

Data Management :

Track and monitor the replication of data across HR and other BCX IT platforms, as well as other HR API integrations.

Attend to errors and red flags on replication and API error reports.

System authorisation and Security

Establishes and maintains BCX HRIS security and integrity controls.

Monitor and approves system access requests aligned to approved Role based permission framework.

Monitor monthly system licence utilisation reports for anomalies and rectify errors where required.

Systems Training and adoption :

Trains and provides troubleshooting tips to BCX HR team members on features and functionality of HRIS systems and applications as needed and required.

Create and maintain documentation of reporting processes and training guides for end users.

They give direction on the technical aspects of the BCX HRIS to all staff who are not directly involved with information systems.

Audits and Compliance :

Coordination with HR ER to monitor compliance of design, implementation, and utilisation of BCX HR Systems for HR Audits.

Ensure SAP Implementation governance alignment.

HRIS System Support

Provide support for all BCX HR information systems including, but not limited to, researching, and resolving system problems, unexpected results, or process flaws; perform scheduled activities; recommend solutions or alternate methods to meet requirements.

Core Functional Skills & Capabilities

• SAP Tools and Platforms
• SAP ERP
• System Administration
• System Compliance
• System Integration
• IT Service Management
• Solutions Consulting

Core Behavioural Competencies

Minimum Qualifications

Additional Education -Preferred / Advantage

Experience

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Special Requirements / Employment Condition

Workplace / Physical Requirements

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