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Healt Representative, Primary Care (Gauteng South / Vaal & West Rand)

Healt Representative, Primary Care (Gauteng South / Vaal & West Rand)

PfizerZA
22 days ago
Job description

Job title : Healt Representative, Primary Care (Gauteng South / Vaal & West Rand)

Job Location : Gauteng,

Deadline : October 10, 2025

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POSITION SUMMARY

  • The Health Representative’s mission is to provide sales and promotional content and enhance the customer experience to ultimately improve the health outcomes of patients.
  • The role is responsible for maximizing Pfizer brand growth through promotional activities tailored to the needs of HCPs within the allocated territory.
  • POSITION RESPONSIBILITIES

    Customer Engagement :

  • Engage with customers in-person and virtually to compliantly grow the business and drive product demand, by proactively providing solutions to achieve business objectives and needs
  • Engage on promotional science-based brand messages and other ranges of content (e.g., disease state) to support the HCP in improving patient outcomes and experience
  • Knowledge of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
  • Acts as key Point of Contact for seamless (compliant), reactive only, connection to Pfizer Subject Matter Expert (SMEs) and resources
  • Responsible for onboarding customers to new operating model and platforms (e.g. Digital Engagement Portal)
  • Orchestrate ideal customer experience through relevant content selection, based on knowledge of customer preferences
  • Implement strategies that drive HCP digital engagement adoption
  • Organization alignment- Is aligned with the culture, values and mission; operates in a manner aligned with organizational culture, values and mission.
  • Territory Planning and Management :

  • Develop and execute territory business plan in line with business objectives
  • Track activities of the agreed plan and proactively report any potential barrier to achieve planned activities
  • Recommend creative and innovative ideas / solutions to increase market share within the territory
  • Producing reports according to Health Representative Manager recommendations and market needs.
  • Organize and implement value-added programs across the territory
  • Ensure timely and relevant customer insights and market intelligence is captured and shared via relevant systems
  • Reporting / Administration

  • Adherence to all Pfizer compliance policies and guidelines
  • Timeous recording of customer interactions within PforceRx
  • Maintain an up-to-date and accurate customer list
  • Timely and accurate submission of expenses and remain within the allocated budget
  • Self - Development :

  • Proactively implement and update personal development plan
  • Own and drive your development plan
  • Proactively receive and act on feedback from peers, trainers, and managers
  • QUALIFICATIONS / EXPERIENCE / COMPETENCIES

  • Relevant Bachelor degree
  • A minimum of 3-5 years' experience in the pharmaceutical / healthcare industry
  • Effective selling and presentation skills through virtual and face to face interaction
  • Digital and non-digital learning agility
  • Good business knowledge and customer acumen
  • Demonstrated ability to work within a team / as a team player
  • Exhibit a high degree of flexibility in adapting to a rapidly changing environment
  • Strong organizational and prioritization skills
  • Sound understanding of compliance and integrity principles
  • Basic Computer literacy e.g., Microsoft Excel / PowerPoint / Word / Outlook
  • NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

  • Driving Required (valid drivers’ license)
  • Sales / Retail / Business Development  jobs
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