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Call Centre Operator

ADvTECHJohannesburg, ZA

30+ days ago

Job description

Job title : Call Centre Operator

Job Location : Gauteng, Johannesburg

Deadline : October 06, 2025

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Job Purpose :

To recruit new students through the application of the Rosebank College methodology, effective stakeholder relationship management and brand awareness.

Duties & Responsibilities :

Cold Calling

View existing student databases and contact existing students for referrals.

Contact parents of existing students and enquire about sibling's prospective enrolment at Rosebank College.

Resurrect in-active students from database.

Contact prospective students to market the brand.

Telephonic Consultations

Make initial telephonic contact with prospective students.

Introduce the brand.

Invite them for telephonic interviews to discuss prospective career options.

Set up telephonic consultations.

Explain the purpose of the interview and the process.

Acquire and capture student's details on the database.

Present the Rosebank College philosophy.

Ask career-specific questions to establish a course of interest.

Discuss the course / s in detail.

Check for understanding.

Respond to the prospects’ / student's queries and concerns.

Advise students / prospects regarding acceptance into Rosebank College

Build rapport with the students during the interview process.

Advise students of the application closing date.

Minimum Requirements :

Qualifications

Matric (NQF Level 4 Qualification)

Sales qualification - Ideal

Experience

Sales experience (1 Year)

Key Competencies

Ability to manage time effectively.

Attention to detail.

Customer service orientated.

Ability to effectively cope with change.

Deadline-orientated and can work well under pressure.

Be able to work in a team environment.

Effective communication skills

Sales / Retail / Business Development jobs

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Call Centre • Johannesburg, ZA

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