Are you passionate about off-road bikes and ready to lead a dynamic team? Join us as a Workshop Manager and oversee the daily operations of our busy workshop. Your key responsibilities will include managing a team of skilled mechanics, delivering exceptional customer service, and ensuring workshop efficiency. As the technical and operational leader, you will drive performance with a focus on quality and customer satisfaction.
Key Responsibilities :
- Lead and manage a team of skilled mechanics
- Ensure excellent customer service and satisfaction
- Oversee workshop efficiency and performance
- Drive quality standards and operational excellence
Qualifications & Skills :
Experience : 3-5 years in workshop management, ideally in the off-road or motorcycle industry, or experience riding off-road bikes as a hobbyTechnical Expertise : Strong knowledge of off-road bike maintenance, repair, and tuningLeadership Skills : Proven ability to manage and motivate a team, with a track record of improving performanceCustomer Service : Excellent communication skills with a customer-first mindsetOrganizational Skills : Strong multitasking abilities, able to prioritize jobs and manage time effectivelyProblem-Solving : Analytical thinker with the ability to troubleshoot complex mechanical issuesIT Skills : Familiar with workshop management software and reporting toolsHealth & Safety : Understanding of workplace safety practices and regulationsJoin us and lead the charge in delivering top-tier service and expertise in the exciting world of off-road bikes.