It Support Manager
Acumen GroupPretoria, Gauteng, South Africa2 days ago
Job descriptionBachelor's degree in IT, Computer Science, or a related field. Minimum 5 years' experience in IT support or infrastructure management. Proven expertise in network security, server administration and hardware performance. Strong vendor management and stakeholder engagement skills. Excellent problem-solving, communication and leadership abilities. Relevant certifications (CompTIA Network+ / Security+, Microsoft Azure / Server Admin, CCNA) are an advantage.
Our client, a dynamic organisation in the financial services sector, is seeking an experienced IT Support Manager to lead and enhance their IT infrastructure operations.
Key Responsibilities
- Oversee all IT hardware management, procurement and lifecycle processes.
- Maintain a secure and stable network and fibre connectivity across multiple sites.
- Manage domain security, user access, server maintenance and data backups.
- Implement and enforce cybersecurity protocols and best practices.
- Lead the IT support function and ensure timely issue resolution.
- Manage third-party IT vendors, contracts and service levels.
- Develop and uphold IT policies, procedures and documentation.
Qualifications & Experience
We appreciate the time and effort you've invested in applying for this position and encourage you to keep an eye on our page for future opportunities.
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It Support • Pretoria, Gauteng, South Africa
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