Sales Manager

ICG Medical City of Cape Town, Western Cape, South Africa

We have an exciting opportunity for an experienced Sales or Recruitment Service Delivery Manager to join our team in our offices in Cape Town supporting our clients across hospitals, long‑term care facilities, and care homes within the UK market.

Primarily focused on driving business development and maximising business opportunities, the Sales Manager role will develop and lead high‑performing healthcare recruitment teams to provide swift, precise, and compliant talent solutions to our clients.

Responsibilities

The Sales Manager is primarily focused on two key areas : sales and recruitment service delivery, alongside operations and people management.

Sales & Recruitment Service Delivery

• Relationship management – develop and maintain strong relationships with key clients, ensuring their recruitment needs are met effectively and efficiently.
• Day‑to‑day management of sales operations – oversee daily sales operations to ensure smooth processes, monitor KPIs, and guarantee that sales and recruitment efforts are in sync to deliver optimal service.
• Strategic oversight of candidate acquisition plans on / offshore – develop and implement strategies for acquiring top talent both domestically and internationally to meet client demands.
• Driving recruitment and service delivery – ensure the delivery of high‑quality recruitment services and manage the booking process to achieve excellent results.
• Research – conduct thorough market research to identify and analyse competitors, informing strategic decisions.
• Pipeline management – continuously develop and execute plans to maintain a robust pipeline of qualified nursing candidates.
• Accountability for bookings and gross margin growth – manage booking hours and drive growth in gross margin to achieve financial targets.

Operations & People Management

Requirements

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Staffing and Recruiting

Cape Town, Western Cape, South Africa

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