Sales & Onboarding Supervisor

About the Role

As the Sales & Onboarding Supervisor, you will lead the team responsible for growing the fleet. This is a hands-on leadership role where you will manage the Sales Reps to drive sales, and oversee the onboarding process to ensure a seamless and positive experience for new riders.

Duties

• Team Leadership : Lead, coach, and mentor the Sales Reps. Set clear goals, provide regular feedback, and conduct performance reviews.
• Sales Strategy : Develop and implement a sales strategy to attract and onboard new riders efficiently. Identify new channels and opportunities for growth.
• Onboarding Process Management : Oversee the rider onboarding process, ensuring all documentation, training, and compliance checks are completed accurately and on time.
• Performance Analysis : Monitor team and individual performance against KPIs. Use data to identify trends, address challenges, and optimize processes.
• Collaboration : Work with the Fleet Lead and other departments to ensure a smooth transition for new riders from onboarding to active operation.
• Reporting : Prepare and present weekly sales and onboarding reports to senior management.

Requirements :

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