Social Media & Online Reputation Management Specialist
West Coast PersonnelElandsfontein, South Africa7 days ago
Job descriptionManage and maintain all corporate social media channels, including Facebook, Instagram, LinkedIn, Twitter, and YouTube Create, implement, and monitor content calendars aligned with brand and campaign objectives Set up, manage, and optimise paid media campaigns to drive measurable engagement and conversions Oversee creative content, copywriting, and asset development for social channels Monitor and respond to customer queries, compliments, and complaints on social media and review platforms (Facebook, Google, HelloPeter, etc.) Conduct social listening and sentiment analysis to proactively manage brand perception Identify online threats or crises and apply effective conflict resolution techniques Generate and analyse reports on campaign performance, engagement metrics, and ROI Collaborate closely with the Digital Marketing Manager, Sales, and Customer Service teams to align strategies and messaging Ensure compliance with company brand standards and uphold professional online communication In-depth understanding of social media trends and digital marketing analytics Excellent written and verbal communication skills Advanced computer literacy (MS Office Suite, Google Analytics, Google Data Studio) Strong organisational and multitasking abilities Proactive problem solver with exceptional analytical skills Ability to manage online communities with professionalism and empathy Creative, innovative, and strategic thinker with strong attention to detail Positive social sentiment and brand reputation metrics Increased engagement and follower growth across all platforms Timely and professional response rate to customer interactions Achievement of paid campaign performance and ROI targets Accurate and insight-driven monthly reporting
This role is pivotal in maintaining a strong and positive brand presence across all digital platforms, managing online reputation, and ensuring consistent engagement and communication with target audiences.
Non-Negotiable Requirements :
- Bachelors Degree or National Diploma in Digital Marketing, Business Management, Communication, or a related field
- Matric Certificate
- Minimum 5 years proven experience in Social-Media and / or Digital Marketing Management within a fast-paced environment
- Demonstrated experience managing paid media campaigns across Facebook, LinkedIn, and YouTube
- Strong understanding of Online Reputation Management (ORM) tools, analytics, and reporting
- Proficiency in social media listening and insights tools
- Hands-on experience in :
- Facebook Business / Ads Manager
- LinkedIn Campaign Manager
- YouTube Studio
- South African Citizen
Key Responsibilities :
Skills & Competencies
Key Performance Indicators (KPIs)
To Apply :
Only candidates who meet all non-negotiable requirements will be considered.
Send your CV, supporting documents / qualifications, and a recent head & shoulders photo.
If you do not receive feedback within two weeks, please consider your application unsuccessful.
Create a job alert for this search
Social Media Specialist • Elandsfontein, South Africa
Related jobs
Our client is looking for a creative thinker with a passion for marketing and a drive to achieve measurable results, who wants to join their team as their Marketing and Engagement Specialist.In thi...Show moreLast updated: 23 days ago%20Ltd)
Social Media & Online Reputation Management Specialist.This is an opportunity to work with multiple brands, drive digital strategy, and ensure a positive and engaging online presence.Youll be t...Show moreLast updated: 7 days ago
- Promoted
Senior Paid & Social Media Specialist
Burst DigitalWorkFromHome, South Africa Get AI-powered advice on this job and more exclusive features.Burst Digital is a dynamic and forward-thinking digital agency dedicated to delivering top-tier marketing, web design, and branding sol...Show moreLast updated: 12 days ago
- Promoted
Marketing and Engagement Specialist | Remote
The Recruitment CouncilWorkFromHome, Gauteng, South AfricaRemote
- Promoted
Social Media Specialist
Ann Swann Personnel (Pty) LtdGauteng, South Africa Our client, a leading company known for delivering high-quality products, is seeking an experienced and creative Social Media Specialist to join their in-house team.
This is an exciting opportunity ...Show moreLast updated: 3 days ago
- Promoted
Social Media and Online Reputation Management (ORM) Specialist
The Legends AgencyJohannesburg, South Africa Social Media and Online Reputation Management (ORM) Specialist.Shape how audiences experience a leading South African automotive brand online.
Elandsfontein, Johannesburg | R295 000 CTC per annum.Ou...Show moreLast updated: 8 days ago
- Promoted
Online Marketing Specialist
Olivia Kriel / Marketing and AdvertingWorkFromHome, Gauteng, South Africa Our app is available on both Apple App Store and Google Play.We are rapidly expanding in South Africa with the vision of becoming a global leader in the on-demand ordering industry.This is a part-t...Show moreLast updated: 30+ days ago
- Promoted
Social Media Intern
Arch Staffing SASandton, South Africa Are you passionate about social media and want to develop your skills in a dynamic and creative environment? We are looking for an enthusiastic Social Media Intern to join our team!.Creating and pr...Show moreLast updated: 30+ days ago
- Promoted
Paid Media Specialist
Kontak RecruitmentWorkFromHome, Gauteng, South Africa Paid Media Specialist job vacancy in Edenvale.Own performance across Google and Meta while shaping smart, data-led growth.
You’ll enjoy autonomy, hybrid flexibility, and the opportunity to test, lea...Show moreLast updated: 4 days ago
Social Media & Online Reputation Management Specialist
Boardroom AppointmentsJohannesburg, South AfricaQuick Apply
- Promoted
Social Media & Online Reputation Management Specialist
Staff Solutions RecruitmentElandsfontein, South Africa Bachelors Degree or National Diploma in Digital Marketing, Communications, Business Management, or a related field.At least 5 years of experience in social media and / or digital marketing management...Show moreLast updated: 7 days ago
- Promoted
Social Media & Online Reputation Management Specialist
Staff SolutionsGauteng, South Africa Bachelor’s Degree or National Diploma in Digital Marketing, Communications, Business Management, or a related field.At least 5 years of experience in social media and / or digital marketing managemen...Show moreLast updated: 3 days ago
- Promoted
Social Media and Employee Advocacy Manager
HelloKindredWorkFromHome, Gauteng, South Africa Anticipated Contract End Date / Length : December 2025 with potential to extend.Our client in the global professional services industry is seeking a strategic Social Media and Employee Advocacy Man...Show moreLast updated: 30+ days ago
- Promoted
Social Media Specialist
Ann Swann PersonnelBedfordview, South Africa In this role, you will be responsible for managing and expanding the companys social media presence across key platforms.
From developing engaging content strategies to executing campaigns and foste...Show moreLast updated: 14 days ago
- Promoted
Social Media & Online Reputation Management Specialist
Abantu Staffing SolutionsElandsfontein, South Africa The Social Media & Online Management Reputation Specialist.The utmost role and responsibility of the.Social Media & Online Management Reputation Specialist.
The incumbent is in charge of every socia...Show moreLast updated: 7 days ago
- Promoted
Social Media Manager_YouTube Specialist
Dananda TalentSandton, South Africa Bachelor's degree in Marketing, Communications, Media, or a related field.YouTube channels with measurable growth (Proven experience).
Strong understanding of YouTube algorithm, SEO, and analytics.F...Show moreLast updated: 12 days ago
- Promoted
Social Media Specialist
MultiChoiceRandburg, Gauteng, South Africa Daily, weekly, and monthly managing of social media platforms including content creation, scheduling, and planning.Day-to-day management of always-on and large-scale marketing campaigns across mult...Show moreLast updated: 23 days ago
- Promoted
Social Media and Online Reputation Management Specialist
The Legends AgencyJohannesburg, Gauteng, South Africa Social Media and Online Reputation Management (ORM) Specialist.Shape how audiences experience a leading South African automotive brand online.
Elandsfontein Johannesburg R295 000 CTC per annum.Our c...Show moreLast updated: 1 day ago
- Promoted
Social Media Digital Marketer
Emporium Human CapitalRandburg, South Africa Social Media Digital Marketer -.Salary : R120,000 R140,000 CTC per annum.Proven experience as a Social Media Manager, Digital Marketing Specialist, or similar role.
Strong knowledge of major social...Show moreLast updated: 30+ days ago
- Promoted
Social Media Ads Specialist
Scale Army CareersWorkFromHome, South Africa Our client is a fast-growing e-commerce organization focused on wellness and herbal products.They combine data-driven marketing strategies with creative execution to drive growth, optimize performa...Show moreLast updated: 12 days ago