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Reception Administrator
Reception AdministratorMediclinic Group • Pietermaritzburg, KwaZulu-Natal, South Africa
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Reception Administrator

Reception Administrator

Mediclinic Group • Pietermaritzburg, KwaZulu-Natal, South Africa
9 days ago
Job description

Mediclinic Pietermaritzburg Pietermaritzburg South Africa

Closing date : 11 / 09 / 2025

Number of positions : 1

Recruiter name : Lynelle Govender

Reference number : 63526

Workplace Type : On-site

Permanent

Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profile

Main purpose of job

To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.

Key responsibility areas

  • Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
  • Identify and prevent financial risks by adhering to policies and procedures
  • Ensure an effective discharge process as per the Patient Administration Manual
  • Maintain patient confidentiality

Required education

Essential education : Grade 12 or equivalent

Desired education : None

Required experience

Essential minimum experience : None

Desired experience : Reception administration experience; Experience in a private healthcare facility

Required job skills and knowledge

  • Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
  • Admission; Bed functions; Preparation for next day and discharge processes
  • Anatomy (including terminology)
  • Hospitals switchboard systems
  • Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
  • Patient admin programmes on the AS400 system
  • Computer literate (Microsoft Office)
  • ICD and CPT codes
  • Medical Aid Schemes and the Private healthcare environment
  • Workmans Compensation Act (WCA) processes; procedures and policies
  • Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
  • Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
  • All applicants will be considered with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa as well as internal applicants / employees that meet the minimum requirements.

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    Administrator • Pietermaritzburg, KwaZulu-Natal, South Africa

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