Lodge Manager | Royal Malewane Lodges

Overview

The Lodge Managers at Royal Malewane work alongside the General Manager and Heads of Departments to ensure that our safari properties continue to create memorable experiences that will encourage our guests to return time and again, to this exceptional slice of paradise in the African bush. All of this supports the purpose of The Royal Portfolio, which is "to give our guests a complete experience and a perfect stay."

Main Duties & Responsibilities

• Leadership – staff recruitment, onboarding, performance reviews, development and training, performance management, disciplinaries
• Hotel operations - ensure the smooth running of all departments around guest needs and movements
• Budgeting - assisting departments and management to remain in budget for the year
• Guest Relations - ensuring positive guest feedback and being visible and accessible to guests
• Asset upkeep - ensuring functionality and maintenance of buildings, equipment, furniture, grounds, etc.

Qualifications / Requirements

Additional information

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

It is a requirement of Thornybush Nature Reserve that all staff undergo a pre-employment polygraph test.

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