Business Growth Consultant

1-grid, Cape Town, Western Cape, South Africa

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1-grid is a fast-growing web hosting company in Cape Town with an established customer base, recently acquired by recognized leaders in the Internet services industry. We have the vision and resources to be the market leader in SA in the next 5 years; this vision is supported by an entrepreneurial culture that encourages innovation, collaboration, and top performance.

Job Summary

As a Business Growth Consultant, you will play a crucial role in driving business growth by identifying customer needs, promoting our web hosting solutions, and closing sales. You will work closely with prospective clients to understand their requirements and deliver tailored solutions that help them achieve their online goals.

• Consultative Selling : Conduct needs analyses, understand client pain points, and recommend tailored hosting, domain, and related solutions that enable business growth.
• Product Advocacy : Confidently present product features, benefits, and pricing, staying up to date with new releases, industry trends, and competitor offerings.
• Pipeline Management : Follow up with leads, manage the sales pipeline, and consistently achieve or exceed monthly revenue targets.
• Relationship Building : Develop strong, trust-based relationships with SMEs and business clients to encourage renewals, upsells, and referrals.
• Collaboration : Partner with marketing, onboarding, and support teams to ensure seamless customer experiences and successful onboarding.
• Customer Success Mindset : Provide proactive support, address client concerns promptly, and ensure long-term satisfaction.
• Reporting & Accountability : Maintain accurate CRM records of all sales activities and produce regular reports for pipeline visibility and performance tracking.
• Customer Engagement : Connect with potential customers through inbound and outbound calls, emails, and virtual or in-person meetings.

Requirements

Preferred Qualifications

What We Offer

Values Alignment

The Content Marketing Specialist is expected to live out and promote 1-grid’s values : Accountability, Customer Delight, Teamwork, Inclusivity, Respect, Transparency, Quality, and Collaboration.

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