Implementation Administrator (Somerset West)

ENVIRONMENT :

A leading player in the fresh produce industry offering IT, analytics, and software support services is looking to fill the role of an Implementation Administrator to support the successful rollout of projects. You will do this by coordinating administrative tasks, managing documentation, and facilitating communication between internal teams and clients. You will ensure that implementation processes run smoothly and efficiently from initiation through to completion. The ideal candidate will have a 1-Year IT qualification and / or Business tertiary qualification with preferably 1-3 years proven experience in an administrative, system support, planning or project role.

DUTIES :

• Support the Implementation teams with scheduling, documentation, and follow-up.
• Maintain and update project tracking tools, action logs, and timelines.
• Liaise with clients and internal departments to gather required implementation data.
• Prepare client onboarding and configuration documents along with the Implementation team.
• Ensure all administrative and compliance requirements are met throughout the implementation process.
• Assist with facilitating testing, system setup, and go-live preparation.
• Monitor and escalate risks, delays, or issues to project stakeholders (both internally and externally).
• Maintain accurate records and documentation of the implementation project and its progress.
• Be the primary contact for a client and initiate implementation processes as quickly as possible
• Provide post-implementation support including documentation handover and feedback collection to the Atom Services team.

REQUIREMENTS : Qualifications -

One-year IT qualification and / or Business qualification.

Experience / Skills -

Advantageous –

Experience with Project Management is a plus.

ATTRIBUTES :

While we would really like to respond to every application, should you not be contacted for this position within 10 working days please consider your application unsuccessful.