L'Oréal 2025 - Fragrance Education Manager

Fragrance Education Manager

Department : Luxe Education

Reporting To : Omni Service & Education Manager

Location : L’Oréal South Africa Woodmead Office – Johannesburg. Primarily office-based (or flexible / hybrid), with national travel as required for specialized events and / or training seminars.

Job Purpose : The Fragrance Education Manager is the ultimate subject matter expert for all L'Oréal Luxe fragrance brands and products. This role is responsible for the strategic development and delivery of advanced national fragrance education training programs and content that aligns with the Brand DMI guidelines. This individual will proactively elevate fragrance expertise within the Luxe division as well as across our BA population, ensuring a unified and sophisticated approach to olfactive storytelling and sales. Ultimately, this role is crucial for strategically positioning L'Oréal Luxe at the absolute forefront of fragrance education, cementing our reputation as industry leaders and driving sustained competitive advantage.

Key Responsibilities

• Strategically develop and update comprehensive national fragrance training and learning pathways, manuals, and digital learning modules, in line with brand expectations, for both internal teams and external business partners.
• Lead and facilitate high-level masterclasses, specialized workshops, and large-scale training events on fragrance for key stakeholders and Beauty Advisors.
• Be the primary fragrance knowledge resource, providing expert guidance and support to the Regional Cross-Category Education Mangers on complex and / or nuanced fragrance topics.
• Collaborate closely with Marketing, Commercial, and Field Teams to ensure training content is aligned with brand strategies and new product launches.
• Continuously research and stay abreast of global fragrance trends, innovations, competitor landscapes, and consumer insights, integrating findings into training programs.
• Develop engaging and impactful storytelling techniques around fragrance, that aligns with Brand DMI guidelines, to enhance BA learning pathways and elevate consumer understanding and emotional connection.
• Evaluate the effectiveness of national fragrance training programs and implement improvements based on feedback and performance data.
• Potentially represent L'Oréal Luxe at industry events or media engagements related to fragrance education.

Hard Skills

Soft Skills

Qualifications

Requirements

#J-18808-Ljbffr