Product Support Consultant

Passionate about the world of tech?

What if you had a chance to be a part of the world's leading SaaS, Software, or Hardware solutions?

Join our team as a Product Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.

Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited?

What You Will Do :

• Provide exceptional customer support via calls, emails, and chats
• Assist customers with product‑related inquiries
• Support customers throughout the purchase process
• Stay up to date with product changes and updates
• Troubleshoot technical issues over the phone
• Securely work with customers' sensitive information
• Apply the latest and greatest customer happiness practices

What you need to succeed in this role :

Benefits and Perks :

The items listed in this section may vary depending on the terms of your engagement.

Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.

The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.

Who are we?

SupportYourApp is a Support‑as‑a‑Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

We work with clients from over 30 countries and speak over 60 languages.

Since we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world, we treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences.

Grab the chance to join us and send your CV in English, pointing out your outstanding skills. Visit our website : DISCLAIMER We are a multinational company with unbiased views.

The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. Your personal data will be processed as described in the SupportYouAppCandidate Privacy Notice.

Your personal data will be processed as described in the SupportYouAppCandidate Privacy Notice.

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