Student Support Administrator

Job Description

The Invictus Education Group is seeking a proactive and student-focused   Student Support Administrator   to join our Distance Campus team in Umhlanga.

This in-office role is pivotal in ensuring a seamless student onboarding experience and providing ongoing support throughout the student’s learning journey. The successful candidate will play a key role in reinforcing communication and engagement from registration through to completion, helping students stay informed, motivated, and on track.

Requirements

Essential Qualifications & Experience :

A minimum of 2 years work experience in a customer service role and one year experience within the private education sector. A completed tertiary qualification will be an advantage.

Essential Skills :

• Strong computer and systems literacy
• Problem solving skills
• Strong administrative skills
• Strong interpersonal, verbal, and written communication skills
• Service delivery orientation
• Ability to analyze and report on data.
• Advise on initiatives to improve / close service delivery gaps
• Ability to advise on initiatives to improve / close service delivery gaps

Qualities :

Requirements

Essential Skills :