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Senior Product Design Lead : Individual and Product Onboarding
NedbankJohannesburg, ZA8 days ago
Job descriptionWe are looking for a visionary Senior Product Design Lead to drive the design strategy and execution for our client and product onboarding portfolio. This role is pivotal in shaping human-centred, scalable, and future-ready experiences that align with business objectives and deliver measurable impact. You will lead a team of designers, foster a culture of design excellence and innovation, and collaborate closely with product, engineering, research, and business stakeholders to ensure solutions are feasible, impactful, and delightful. Translate strategic objectives and validated user problems into intuitive, scalable design solutions. Define and evolve design systems, guidelines, and frameworks to ensure consistency and efficiency. Conduct and leverage user research, usability testing, and data insights to inform design decisions. Advocate for inclusive, accessible, and omni-channel experiences across all touchpoints. Integrate AI-driven tools and emerging technologies into the design process to enhance efficiency and creativity. Promote service design thinking to deliver seamless end-to-end experiences. Guide and mentor designers, fostering a growth mindset and culture of collaboration. Influence stakeholders through clear communication, storytelling, and co-creation workshops. Ensure alignment with technical infrastructure, design standards, and agile delivery practices. Manage timelines, priorities, and resources to deliver high-quality outputs on schedule. 8+ years in UI / UX or Product Design, with at least 3 years in a leadership role. Proven experience in leading design teams and delivering complex digital products at scale. Essential : Matric / Grade 12 / National Senior Certificate Preferred : Degree or Certification in Design, HCI, or related field from an accredited institution. Design Tools : Figma, Miro (advanced proficiency). Prototyping : High-fidelity prototyping in Figma. Technical Acumen : Basic front-end understanding (HTML, CSS), strong grasp of software delivery at scale. Methodologies : Agile, Lean UX, and service design practices for omni-channel experiences. Technical & Professional Knowledge Full Product Design lifecycle and Design Systems. AI as a design enabler and data-driven design practices. Strong understanding of UX metrics, analytics, and performance measurement. Familiarity with journey mapping, service design, and accessibility standards. High performance, purpose-led : Create a culture of purpose-led, client-centred, and values-driven performance. Driving Successful Customer Engagements Driving Innovation Building Talent Accountability Portfolio Management ICT jobs
Job title : Senior Product Design Lead : Individual and Product Onboarding
Job Location : Gauteng, Johannesburg
Deadline : November 06, 2025
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Job Purpose
Job Responsibilities
Lead Design Strategy & Execution
Champion User-Centred Design
Drive Innovation & Future Readiness
Mentorship & Leadership
Operational Excellence
Minimum Experience
Qualifications
Skills & Exposure
Behavioural Competencies
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Senior Product • Johannesburg, ZA
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