Senior Product Designer

Overview

Senior Product designers solve complex customer and business problems on multiple projects and teams at a time through the skills of their discipline, a deep understanding of customer behaviour and by driving collaboration. They take ownership of the standards in their discipline and collaborate with other designers to define and govern those standards. Senior Product designers have deep expertise in one or more of the core design disciplines (user experience design, user interface design, service design, customer research, prototype engineering and content strategy) and understand how the various design disciplines integrate to deliver impact. They engage with stakeholders to motivate for and define design work and ensure that it always meets customer needs while solving business problems. A successful Senior Product designer is a specialist in one or more of the core disciplines. They are self-starters with a passion for high quality design and the expertise to define high-quality and scalable standards. They have a strong track record of delivering complex, creative and innovative design projects that elevate the customer experience within tightly constrained environments.

Job Description

Accountability : Problem solving and execution

• Engage with Design Project Lead and Director to unpack complex problems and define clear customer focused problem statements.
• Lead the team in defining an approach as well as clear scope, outputs and milestones for specific discipline.
• Distill complex concepts and present them back to business in a way that addresses the customer need.
• Day-to-day execution of high-quality designs (in specific discipline) that solves for one complex or several customer problem / s.
• Create the optimal solution for the customer needs, driving an approach of continuous improvement by testing, learning and iterating on the solution.
• Is an advocate and representative of the design thinking methodologies and practices.
• Takes ownership of the alignment to standards for a specific discipline and constructively challenges other designers on technical decisions to ensure that we create the best possible experience for customers.
• Promote and drive collaboration with other teams tackling similar customer problems.

Accountability : High quality design

Accountability : Building capabilities

Education And Experience Required

Knowledge and skills

Competencies

Education

Bachelor`s Degrees and Advanced Diplomas : Physical, Mathematical, Computer and Life Sciences (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

Seniority level

Not Applicable

Employment type

Full-time

Job function

Design, Art / Creative, and Information Technology

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