Regional Retail Operations Manager

egional Retail Operations Manager

R50 000 p / m (depending on relevant experience)

The Opportunity Reporting directly to the Co-Founders, the Senior Regional Retail Operations Manager is the strategic conductor who turns four individual stores into one perfectly-tuned orchestra. You’ll mentor store managers, shape the customer journey, partner with marketing on revenue-driving campaigns, and own every KPI that spells sustainable

expansion.

What You’ll Own

Strategic & Commercial People & Culture Operational Excellence

• Set & execute multi-store growth roadmap in line with annual budget.
• Analyse sales trends, clienteling data & market intel to spot expansion opportunities (new categories, pop-ups,services).
• Partner with Marketing on launches, events & omnichannel campaigns, ensuring floor teams convert traffic into loyalists.
• Lead, inspire & upskill 40+ team members through four direct-report store managers.
• Head up full employee lifecycle – recruiting, onboarding, performance, succession planning
• Standardise SOPs, visual merchandising standards & loss-prevention protocols across all locations.
• Own P&L per store : forecast, monitor & course-correct OPEX and staffing spend.

The Kind of Leader Who Thrives Here