Job Description
We are looking to employ Trolley Porter Site Supervisors / Manager for the following sites in Cape Town : -
- Paarl Mall
- Houtbay
- Kenilworth
- Somerset Mall
- N1 City
As a Trolley Supervisor / Site Manager you will be responsible for :
The supervision of all trolley porting staff focussing on their performance in terms of standards of trolleys and their behaviour whilst on dutyEnsuring that a first-class service is delivered to the client.Reviewing work schedulesContinuous daily feedback on respective WhatsApp company groupsLiaising with Area Manager regarding trolley cleaning materialsMonitoring of all trolley activitiesEnsuring all staff are aware of the Health and Safety policies and procedures.Completion and submission of Timesheets and Kronos Reports on siteEnsuring that trolley bay is always full in storeEnsuring that all staff adhere to positive customer serviceEnsuring that staff work according to site schedule providedMonitoring and ensuring code of conduct is adhered to by all staff on siteDaily communication with store manager and / or operations managerEnsuring no trolley loss on siteEnsuring discipline of staff is adhered to on siteAlways ensuring hygiene of trolleys before replenishing trolley bayEnsuring that morning counts are submitted daily accuratelyEnsuring that closing pictures and counts are submitted dailyRequirements :
Leadership skillsMust have trolley porting experienceClear criminal recordMust have a smart phone and be to communicate on WhatsAppMust be able to take instructionsAbility to countMust be Bilingual (Ability to communicate in English and IsiXhosa)Professional attitude and capability and personal initiativeThe ability to interact professionally with the client