No longer accepting applications
IT Operations Configuration Specialist (Contract) Menlyn / Hybrid ISB9801636
iSanqa ResourcingPretoria, Gauteng, South Africa3 days ago
Job descriptionProven experience in IT Service Management (ITSM) including multi-team and multi-region collaboration. Extensive experience with large-scale ITSM platforms (e.g. ServiceNow BMC Remedy Helix). Proficient in Configuration Management Database (CMDB) CI data models and Common Service Data Model (CSDM). Strong practical knowledge of ITIL v4 principles and processes. Familiarity with Agile Working Model (AWM) and ability to fulfill team charter responsibilities. Experience designing and maintaining service models using ServiceNow CSDM. Understanding of IT infrastructure environments and technologies including Data Centres Networks Databases Web and Cloud technologies (AWS Azure) Storage and middleware platforms Ability to conceptualise complex technical information and perform detailed analysis. Experience developing governance frameworks to ensure data quality and verification. Skilled in training delivery and providing SME-level input in knowledge-sharing forums. Strong grasp of enterprise architecture principles and frameworks. Experience working with DevOps processes and toolchains. Background in Release Management for critical production environments. Experience working in Agile teams and using Agile tools. Understanding of project management methodologies in software development. Analytical mindset with a focus on improving processes and operational efficiency. Capable of driving initiatives to completion within deadlines including progress reporting. Strong documentation skills and experience creating SOPs aligned with Agile models. Knowledge of IT Process Steering and Governance frameworks. Familiarity with IT Operations and support models. Previous experience in large global IT organisations (advantageous). German language skills beneficial but not mandatory. Excellent interpersonal and communication skills including the ability to work across cultural and organisational boundaries. Resilience under pressure strong self-motivation and an independent learning mindset. Proactive team-oriented approach with flexibility to take on varying tasks. Information Technology degree or diploma. Fluent English communication skills (spoken and written). ServiceNow certifications (ITSM Fundamentals CSDM CMDB). ITIL v4 certification (advantageous). Minimum 5 years experience in IT Service Management roles. Exposure to an enterprise-scale global IT landscape. Flexible working hours (1960 hours annually). Hybrid work model with remote flexibility. Modern tech-forward office environments. High work-life balance and dynamic global team culture. Access to exclusive employee benefits (where applicable). Financial Services Information Technology Cost Control Corporate Risk Management Law
Role Title : Operations Configuration Specialist (Advanced - 4-6 years relevant experience)
Location : Midrand / Menlyn / Rosslyn / Home Office rotation
Contract Type : Fixed-Term (ASAP - 31 December 2027)
Citizenship : South African citizens and permanent residents preferred. Valid work permit holders will also be considered.
A leading global IT environment is seeking an experienced Operations Configuration Specialist to join a high-performing team focused on enterprise-level IT Service Management. The role offers the opportunity to work with cutting-edge technologies and methodologies in a dynamic international environment.
Key Responsibilities
- Serve as the Subject Matter Expert (SME) for Configuration Management and CMDB-related activities.
- Establish develop and improve Service Configuration processes including integration points with related ITSM processes.
- Plan and coordinate all CMDB-related activities and ensure adherence to standards.
- Consult on Configuration Management processes and tools across IT infrastructure environments.
- Monitor and drive configuration data quality and alignment with defined KPIs.
- Ensure compliance with process controls and data standards across teams.
- Collaborate with ITSM enterprise architecture and infrastructure stakeholders.
- Develop training content and lead knowledge-sharing sessions for stakeholders and team members.
- Maintain and update documentation standard operating procedures and knowledge articles.
- Report insights requirements and improvement suggestions to process and product owners.
Essential Skills Requirements
Advantageous Skills Requirements
Operating systems (Windows Linux)
Minimum Qualifications & Experience
What Youll Gain
NB : By applying for this role you consent to be added to the iSanqa database and to receive updates until you unsubscribe.
Also note that if you have not received a response from us within 2 weeks your application was unsuccessful.
Candidates MUST be based in Gauteng or WILLING TO RELOCATE!
iSanqa is your trusted Level 2 BEE recruitment partner dedicated to continuous improvement in delivering exceptional service. Specializing in seamless placements for permanent staff temporary resources and efficient contract management and billing facilitation iSanqa Resourcing is powered by a team of professionals with an outstanding track record. With over 100 years of combined experience we are committed to evolving our practices to ensure ongoing excellence.
Key Skills
Employment Type : Full-time
Experience : years
Vacancy : 1
#J-18808-Ljbffr
Create a job alert for this search
Specialist Contract • Pretoria, Gauteng, South Africa
Related jobs
%20Ltd)
- Promoted
- New!
System Solutions Specialist
Mutherboard.ComWorkFromHome, Gauteng, South Africa We build systems that actually get used.At Mutherboard, we help fast-growing businesses escape chaos by designing custom workflows on that streamline their operations.
We're looking for a System Sol...Show moreLast updated: 5 hours ago
- Promoted
IT Operations Engineer (LM)
Mediro ICT RecruitmentPretoria, Gauteng, South Africa Job Title : IT Operations Engineer.Company based in Pretoria is looking for a.South African citizens / Permanent Residents with SA ID number.
AGILE Project Management knowledge and work experience.Un...Show moreLast updated: 30+ days ago
- Promoted
IT and Operational Risk Specialist MMH250906-1
MomentumCenturion, Gauteng, South Africa IT and Operational Risk Specialist MMH -1.Momentum Centurion, Gauteng, South Africa.The role will be positioned within the risk management function of Momentum Insure.
The function’s purpose is to p...Show moreLast updated: 30+ days ago
- Promoted
IT and Operational Risk Specialist
Momentum Metropolitan Holdings LimitedCenturion, ZA Job title : IT and Operational Risk Specialist.Job Location : Gauteng, Centurion.Role Purpose .The role will be positioned within the risk management function of Momentum Insure.T...Show moreLast updated: 30+ days ago
- Promoted
IT Operations Manager
PlaceTalentPretoria, South Africa To ensure the seamless operation, security, and efficiency of our organization's IT infrastructure across multiple sites and locations.
This includes managing and supporting various operating system...Show moreLast updated: 30+ days ago
- Promoted
Systems Integration Specialist
GAP Infrastructure CorporationCenturion, Gauteng, South Africa The Systems Integration Specialist is a key role responsible for designing, implementing, and maintaining seamless integrations between diverse IT systems, applications, and platforms within our or...Show moreLast updated: 30+ days ago
- Promoted
Snr Specialist Systems Solution Enablement
SasolSandton, Gauteng, South Africa Snr Specialist Systems Solution Enablement.Get AI-powered advice on this job and more exclusive features.Sasol is a global integrated chemicals and energy company with a 75-year heritage.Through ou...Show moreLast updated: 6 days ago
- Promoted
Operations Specialist – IT – Centurion
Hire ResolveCenturion, Gauteng, South Africa Hire Resolve’s client, a leading company in the IT sector, is looking for an Operations Specialist to join their dynamic team in Centurion.
This role is crucial for the ongoing development and effic...Show moreLast updated: 20 days ago
- Promoted
Operation System Enablement Manager
Network RecruitmentCenturion, Gauteng, South Africa The Operations Systems and Enablement Manager will be leading and managing the suite of operational systems that support the day-to-day functioning of the business.
Develop and implement an operatio...Show moreLast updated: 1 day ago
- Promoted
Mine IT Specialist (Power BI / SAP / Oracle / Sage), Roodepoort
RAVA HUMAN CAPITALRoodepoort, Gauteng, South Africa Degree in Information Technology / Computer Science / Information Systems.IT systems administration / ERP / reporting systems.
Experience in the mining industry or heavy industrial / asset-intensive...Show moreLast updated: 30+ days ago
- Promoted
It Operations Manager
PlaceTalentPretoria, Gauteng, South Africa To ensure the seamless operation, security, and efficiency of our organization's IT infrastructure across multiple sites and locations.
This includes managing and supporting various operating system...Show moreLast updated: 7 days ago
- Promoted
System Solutions Specialist
mutherboard.comWorkFromHome, Gauteng, South Africa Get AI-powered advice on this job and more exclusive features.We build systems that actually get used.At Mutherboard, we help fast-growing businesses escape chaos by designing custom workflows on m...Show moreLast updated: 5 days ago
- Promoted
- New!
Enterprise IT Operations Manager
Boardroom AppointmentsCenturion, Gauteng, South Africa Responsible for the Operational Management of the companys data centre and network infrastructure,.Operational Technology), IT Security, end-user computing (EUC) and Service Desk.Responsible for al...Show moreLast updated: 7 hours ago
- Promoted
Manager : IT Operations
CodeConnect Staffing (Pty) LtdPretoria North, South Africa Company Industry : Medical Devices .An opportunity exists for a hands-on IT Operations Manager to lead the seamless delivery, security, and scalability of an established medical device companies IT ...Show moreLast updated: 30+ days ago
- Promoted
Compliance Specialist
Medtronic plcWorkFromHome, Gauteng, South Africa Compliance Specialist page is loaded## Compliance Specialistremote type : Hybridlocations : Johannesburg, Gauteng, South Africatime type : Full timeposted on : Posted Todaytime left to apply : ...Show moreLast updated: 1 day ago
- Promoted
Technical Integration Specialist (Fintech Focused)
Access bankSandton, Gauteng, South Africa The Technical Integration Specialist is responsible for the hands‑on integration of partner systems with the bank’s architecture.
This role develops the capability to automate data feeds from partne...Show moreLast updated: 3 days ago
- Promoted
- New!
It Operations Configuration Specialist (Contract) Menlyn / Hybrid Isb9801636
iSanqa ResourcingWorkFromHome, Gauteng, South Africa Role Title : Operations Configuration Specialist (Advanced - 4-6 years relevant experience).Location : Midrand / Menlyn / Rosslyn / Home Office rotation.
Contract Type : Fixed-Term (ASAP - 31 Decemb...Show moreLast updated: 7 hours ago
- Promoted
It Operations Engineer (Lm)
Mediro Ict RecruitmentPretoria, Gauteng, South Africa IT Operations Engineer Company based in Pretoria is looking for a IT Operations Engineer to join team on a contract until Dec.
South African citizens / Permanent Residents with SA ID number.AGILE Pr...Show moreLast updated: 30+ days ago