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Junior Risk and Fraud Investigator - Online Gambling / Gaming

Neo Brokers (Pty) LtdCape Town, South Africa

30+ days ago

Job description

Key Responsibilities

Monitor and update deposits and withdrawals.
Assist Senior Management in reviewing accounts for any chargebacks or Money Laundering
Analyse customer betting patterns and flag suspicious activity
Track competitor prices and promotions to ensure our offerings remain competitive.
Liaise with risk, product, and customer service teams on bet queries and withdrawals
Help with reporting on betting performance, margin, and turnover.
Contribute to product improvements and suggest innovations based on user trends
Ensure accurate bet settlement and market closure processes
Work on shifts that may include weekends, evenings, and public holidays

Requirements & Qualifications

Strong passion and understanding for online Gaming.

Numerate and analytical thinker with good problem-solving skills.

Proficient in Excel and confident working with data and reports.

Comfortable working in a fast-paced, high-pressure environment.

Excellent attention to detail and a proactive attitude.

Degree in a relevant field (Mathematics, Sports Science, Finance, etc.) is an advantage

Previous exposure to online casino is a plus but not essential

Willingness to learn and grow

Fluent in English (additional languages are a bonus)

Desirable Skills

Experience in iGaming industry

Understanding of how an online casino runs

Ability to identify value in casino betting and to identify Risky clients

Location : Century City - Cape Town

Department : Casino Risk and Trade

Reports To : Senior Risk and Fraud Head of Department

Job Type : Full-Time- In office

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Investigator • Cape Town, South Africa

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